I would thing dell software tests the hardware , but if the filesystem is corrupt somehow it won´t help. Use the Hiren´s boot to run its minimal windows ( run from the usb drive, not from the computer´s hard disk ) and then run chkdsk /f /r in the prompt.
Also, when booting from Hiren´s, lool for unusual files in the root of the boot drive, and also if something is strange in boot.ini ( or if somehow it was deleted ) ----- Original Message ----- From: J- P To: [email protected] Sent: Tuesday, December 03, 2013 8:27 PM Subject: RE: [NTSysADM] bsod 7b I ran the "dell diagnostics" that runs outside the OS, i think it was boot to utility- I already backed up the data Jean-Paul Natola ------------------------------------------------------------------------------ From: [email protected] To: [email protected] Subject: Re: [NTSysADM] bsod 7b Date: Tue, 3 Dec 2013 21:27:33 -0300 by "integrated disk test " you mean chkdsk, or a hard disk test software ? If there is an important app in it, can you clone the disk to another before proceeding with diagnosis / fixes ? Some may cause the problem to become worse. Provided you have the above backup in other disk, have you run chkdsk /f /r in the disk ? was it part of an array ? ----- Original Message ----- From: J- P To: [email protected] Sent: Tuesday, December 03, 2013 7:47 PM Subject: [NTSysADM] bsod 7b hi all, have a winxp thats bluescreening, i ran hirens usb boot, fixmbr (yes on the correct drive and partition) an still no go- the drive is not faulty as integrated disk test is clean, and if I choose bootXP from hiren's it works fine- the cd rom drive is buste so i cannot wasnt able to use recovery console, i ordered a usb cd rom- but in the interim anything else I can do? I cant format reinstall because there is a proprietary app on it- but the goal is to correct it via recovery console and clone the disk when the new tower arrives- as the new tower will be sata (current is pata) anything to watch out for when cloning- I presume to login to current dvc mgr unistall ide controller - clone reboot and let windows find drive controller TIA and happy holidays JP
