Thanks, Susan - we'll check out the links and our DirectX configs.
Roger Wright ___ Comment on Lance Armstrong: "Hey, this guy won like seven world championships... on a bike... on drugs!? When I was on drugs in College... I couldn't even find my bike !?*&@" On Fri, Mar 21, 2014 at 1:58 PM, Susan Bradley <[email protected]> wrote: > And when vnc remotes it I'll be it flips the box to basic, non Aero right? > > I'll be they are click2run and sp1 got installed? > > What I posted to the Patch management list: > > Outlook update KB2863911 introduces an issue where the Outlook tile is > blank. It can be solved by uninstalling KB2863911 or installing Office 2013 > sp1. > > Sources: > http://answers.microsoft.com/en-us/windows/forum/windowsrt8_1-performance/ > outlook-tile-is-blank-following-recent-update/c4937f3b-5848-42ac-90b8- > b5622ff54ba7 > http://answers.microsoft.com/en-us/windows/forum/windows8_ > 1-windows_update/outlook-tile-loses-image-windows-81/ > e4dc1c49-7447-4a18-b639-69f582c3c8af > > > > Office 2013 sp1 depends on the interaction with DirectX. If you find that > you can't open Office 2013 after the install of sp1, ensure that you have > an up to date video driver or Disable hardware graphics acceleration. While > some have indicated that going into video settings and taking the machine > out of Aero is another way to fix this, I don't consider that an optimal > solution. > > Disable Hardware Graphics Acceleration and Fix Blurred Font and Cursor > Hanging Problems in Microsoft Office 2013 - AskVG: > http://www.askvg.com/disable-hardware-graphics- > acceleration-and-fix-blurred-font-and-cursor-hanging- > problems-in-microsoft-office-2013/ > On 3/21/2014 10:46 AM, Roger Wright wrote: > >> Office 2013 Home & Business Edition >> >> Suddenly, as of this morning, we've had a few users experiencing issues >> with Outlook 2013. Outlook will open and hang infinitely - UNTIL we make a >> remote connection to the users machine with either VNC or DameWare MRC. As >> soon as that remote connection is established Outlook opens and everything >> is fine. We can close, reopen, close, reopen all day long, but once the >> remote connection is dropped, the user is unable to successfully reopen >> Outlook again.. >> >> We've tried an Office repair, created new mail profiles, checked for >> updates, etc., but haven't been able to get past this issue for these >> users. Two of the users are in the office, one is remote and working via >> VPN. >> >> Excel and Word also are having some similar, though not exact, issues, >> but Outlook is the main culprit at this time. >> >> >> Roger Wright >> ___ >> >> Comment on Lance Armstrong: "Hey, this guy won like seven world >> championships... on a bike... on drugs!? When I was on drugs in College... >> I couldn't even find my bike !?*&@" >> >> >> >> > -- > Got your CryptoLocker prevention in place? > http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/ > Only one more patching days of XP.... are you ready? > > > >
