Switching from an Aero theme to a Basic theme seems to have solved the issue. Who woulda thunk?1?
Thanks again... Roger Wright ___ Comment on Lance Armstrong: "Hey, this guy won like seven world championships... on a bike... on drugs!? When I was on drugs in College... I couldn't even find my bike !?*&@" On Fri, Mar 21, 2014 at 2:20 PM, Roger Wright <[email protected]> wrote: > Thanks, Susan - we'll check out the links and our DirectX configs. > > > > Roger Wright > ___ > > Comment on Lance Armstrong: "Hey, this guy won like seven world > championships... on a bike... on drugs!? When I was on drugs in > College... I couldn't even find my bike !?*&@" > > > > > On Fri, Mar 21, 2014 at 1:58 PM, Susan Bradley <[email protected]>wrote: > >> And when vnc remotes it I'll be it flips the box to basic, non Aero right? >> >> I'll be they are click2run and sp1 got installed? >> >> What I posted to the Patch management list: >> >> Outlook update KB2863911 introduces an issue where the Outlook tile is >> blank. It can be solved by uninstalling KB2863911 or installing Office 2013 >> sp1. >> >> Sources: >> http://answers.microsoft.com/en-us/windows/forum/ >> windowsrt8_1-performance/outlook-tile-is-blank-following-recent-update/ >> c4937f3b-5848-42ac-90b8-b5622ff54ba7 >> http://answers.microsoft.com/en-us/windows/forum/windows8_ >> 1-windows_update/outlook-tile-loses-image-windows-81/ >> e4dc1c49-7447-4a18-b639-69f582c3c8af >> >> >> >> Office 2013 sp1 depends on the interaction with DirectX. If you find that >> you can't open Office 2013 after the install of sp1, ensure that you have >> an up to date video driver or Disable hardware graphics acceleration. While >> some have indicated that going into video settings and taking the machine >> out of Aero is another way to fix this, I don't consider that an optimal >> solution. >> >> Disable Hardware Graphics Acceleration and Fix Blurred Font and Cursor >> Hanging Problems in Microsoft Office 2013 - AskVG: >> http://www.askvg.com/disable-hardware-graphics- >> acceleration-and-fix-blurred-font-and-cursor-hanging- >> problems-in-microsoft-office-2013/ >> On 3/21/2014 10:46 AM, Roger Wright wrote: >> >>> Office 2013 Home & Business Edition >>> >>> Suddenly, as of this morning, we've had a few users experiencing issues >>> with Outlook 2013. Outlook will open and hang infinitely - UNTIL we make a >>> remote connection to the users machine with either VNC or DameWare MRC. As >>> soon as that remote connection is established Outlook opens and everything >>> is fine. We can close, reopen, close, reopen all day long, but once the >>> remote connection is dropped, the user is unable to successfully reopen >>> Outlook again.. >>> >>> We've tried an Office repair, created new mail profiles, checked for >>> updates, etc., but haven't been able to get past this issue for these >>> users. Two of the users are in the office, one is remote and working via >>> VPN. >>> >>> Excel and Word also are having some similar, though not exact, issues, >>> but Outlook is the main culprit at this time. >>> >>> >>> Roger Wright >>> ___ >>> >>> Comment on Lance Armstrong: "Hey, this guy won like seven world >>> championships... on a bike... on drugs!? When I was on drugs in College... >>> I couldn't even find my bike !?*&@" >>> >>> >>> >>> >> -- >> Got your CryptoLocker prevention in place? >> http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/ >> Only one more patching days of XP.... are you ready? >> >> >> >> >
