You may also want to consider granting the ability to unlock an account due to too many incorrect passwords.
-Aakash Shah From: [email protected] [mailto:[email protected]] On Behalf Of J- P Sent: Monday, June 23, 2014 12:01 PM To: [email protected] Subject: RE: [NTSysADM] Permission for Helpdesk ahh,, and that's why I ask- and on that note, to reset Citrix sessions, is basically local admin on the Citrix box correct? Jean-Paul Natola ________________________________ Subject: Re: [NTSysADM] Permission for Helpdesk To: [email protected]<mailto:[email protected]> From: [email protected]<mailto:[email protected]> Date: Mon, 23 Jun 2014 18:54:19 +0000 Reset passwords and reset Citrix sessions Nowt else :-) Despatched via Blackberry. Mock if you will, but it gets my email without a fuss. ________________________________ From: J- P <[email protected]<mailto:[email protected]>> Sender: [email protected]<mailto:[email protected]> Date: Mon, 23 Jun 2014 14:47:28 -0400 To: [email protected]<[email protected]<mailto:[email protected]%[email protected]>> ReplyTo: [email protected]<mailto:[email protected]> Subject: [NTSysADM] Permission for Helpdesk Hi all, I'll be transitioning from full time in-house IT to network/server consultant, I would like to get a helpdesk intern or something of that nature to help out with day-day . Aside from making the helpdesk a local admin on the desktops , are there any other permissisons I should grant ? Off the top , the only thing that comes to mind is allowing print server access in case they need to restart the spooler or the server- This is the network; 6 locations VPN Each location has its own DC main office servers are ; Exchange/BlackBerry/Citrix/RDS/VOIP/File/Helpdesk/DFSR/Accounting Server any tips would be appreciated
