No, you can delegate permissions very selectively in the Citrix console under 
Admins. No local admin access is required....apply the Citrix perms directly to 
users or groups.


Despatched via Blackberry. Mock if you will, but it gets my email without a 
fuss.

-----Original Message-----
From: J- P <[email protected]>
Sender: [email protected]: Mon, 23 Jun 2014 15:01:26 
To: [email protected]<[email protected]>
Reply-to: [email protected]
Subject: RE: [NTSysADM] Permission for Helpdesk

ahh,,

and that's why I ask- and on that note, to reset Citrix sessions, is basically 
local admin on the Citrix box correct?

  

Jean-Paul Natola

 


Subject: Re: [NTSysADM] Permission for Helpdesk
To: [email protected]
From: [email protected]
Date: Mon, 23 Jun 2014 18:54:19 +0000




Reset passwords and reset Citrix sessions

Nowt else :-)

Despatched via Blackberry. Mock if you will, but it gets my email without a 
fuss.From:  J- P <[email protected]>
Sender:  [email protected]: Mon, 23 Jun 2014 14:47:28 -0400To: 
[email protected]<[email protected]>ReplyTo:  
[email protected]
Subject: [NTSysADM] Permission for Helpdesk
Hi all,

I'll be  transitioning  from full time in-house IT  to network/server 
consultant, I would like to get a helpdesk intern or something of that nature 
to help out with day-day .

Aside from making the helpdesk a local admin on the desktops , are there any 
other permissisons I should grant ?

Off the top , the only thing that comes to mind is allowing print server access 
in case they need to restart the spooler or the server-

This is the network;

6 locations  VPN
Each location has its own DC 
main office servers are ;
Exchange/BlackBerry/Citrix/RDS/VOIP/File/Helpdesk/DFSR/Accounting Server

any tips would be appreciated


                                                                                
  

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