No, you can delegate permissions very selectively in the Citrix console under Admins. No local admin access is required....apply the Citrix perms directly to users or groups.
Despatched via Blackberry. Mock if you will, but it gets my email without a fuss. -----Original Message----- From: J- P <[email protected]> Sender: [email protected]: Mon, 23 Jun 2014 15:01:26 To: [email protected]<[email protected]> Reply-to: [email protected] Subject: RE: [NTSysADM] Permission for Helpdesk ahh,, and that's why I ask- and on that note, to reset Citrix sessions, is basically local admin on the Citrix box correct? Jean-Paul Natola Subject: Re: [NTSysADM] Permission for Helpdesk To: [email protected] From: [email protected] Date: Mon, 23 Jun 2014 18:54:19 +0000 Reset passwords and reset Citrix sessions Nowt else :-) Despatched via Blackberry. Mock if you will, but it gets my email without a fuss.From: J- P <[email protected]> Sender: [email protected]: Mon, 23 Jun 2014 14:47:28 -0400To: [email protected]<[email protected]>ReplyTo: [email protected] Subject: [NTSysADM] Permission for Helpdesk Hi all, I'll be transitioning from full time in-house IT to network/server consultant, I would like to get a helpdesk intern or something of that nature to help out with day-day . Aside from making the helpdesk a local admin on the desktops , are there any other permissisons I should grant ? Off the top , the only thing that comes to mind is allowing print server access in case they need to restart the spooler or the server- This is the network; 6 locations VPN Each location has its own DC main office servers are ; Exchange/BlackBerry/Citrix/RDS/VOIP/File/Helpdesk/DFSR/Accounting Server any tips would be appreciated

