Maybe it may be politic to be careful about deleting system logs, or even
accessing records of login, or runas attempts.

 

I found that some log entries on a system I was admin'ing hid passwords if you
used the supplied extraction/viewer, but they were clearly visible if you just
used a text file handler, and/or text browser to extract the required records -
perl, REXX etc.

 

And for those with naughty intent, even a collection of incorrect password
attempts can give very useful hints.

 

JimB

 

From: [email protected] [mailto:[email protected]] On
Behalf Of [email protected]
Sent: Monday, June 23, 2014 10:14 PM
To: [email protected]
Subject: Re: [NTSysADM] Permission for Helpdesk

 

Auditing is your friend here, as is a separate account. Unseemly behaviour
equals dismissal.



Despatched via Blackberry. Mock if you will, but it gets my email without a
fuss.

  _____  

From: J- P <[email protected]> 

Sender: [email protected]

Date: Mon, 23 Jun 2014 17:04:09 -0400

To: [email protected]
<mailto:[email protected]%[email protected]>
<[email protected]>

ReplyTo: [email protected] 

Subject: RE: [NTSysADM] Permission for Helpdesk

 

And what if he's a "wiesenheimer" and resets my password ?




  _____  

From: [email protected]
To: [email protected]
Subject: RE: [NTSysADM] Permission for Helpdesk
Date: Mon, 23 Jun 2014 20:51:28 +0000

You may also want to consider granting the ability to unlock an account due to
too many incorrect passwords.  

 

-Aakash Shah

 

From: [email protected] [mailto:[email protected]] On
Behalf Of J- P
Sent: Monday, June 23, 2014 12:01 PM
To: [email protected]
Subject: RE: [NTSysADM] Permission for Helpdesk

 

ahh,,

and that's why I ask- and on that note, to reset Citrix sessions, is basically
local admin on the Citrix box correct?

  
Jean-Paul Natola
 

  _____  

Subject: Re: [NTSysADM] Permission for Helpdesk
To: [email protected]
From: [email protected]
Date: Mon, 23 Jun 2014 18:54:19 +0000

Reset passwords and reset Citrix sessions

Nowt else :-)

Despatched via Blackberry. Mock if you will, but it gets my email without a
fuss.

  _____  

From: J- P <[email protected]> 

Sender: [email protected]

Date: Mon, 23 Jun 2014 14:47:28 -0400

To: [email protected]
<mailto:[email protected]%[email protected]>
<[email protected]>

ReplyTo: [email protected] 

Subject: [NTSysADM] Permission for Helpdesk

 

Hi all,

I'll be  transitioning  from full time in-house IT  to network/server
consultant, I would like to get a helpdesk intern or something of that nature to
help out with day-day .

Aside from making the helpdesk a local admin on the desktops , are there any
other permissisons I should grant ?

Off the top , the only thing that comes to mind is allowing print server access
in case they need to restart the spooler or the server-

This is the network;

6 locations  VPN
Each location has its own DC 
main office servers are ;
Exchange/BlackBerry/Citrix/RDS/VOIP/File/Helpdesk/DFSR/Accounting Server

any tips would be appreciated


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