I think your definition of OFFLIST is different to mine :) My world isn't perfect, by a long stretch. But without some level of maturity, it would be so much worse. And IMHO, there's sometimes benefit in learning mistakes at the "cutting edge", but there's no point in falling into problems that have already have good/decent solutions. You're just relearning history.
My comment was experience vs. inexperience, which you turned it into something about 'management', when (IMHO), you were really just experiencing immature governance. Cheers Ken -- http://au.linkedin.com/in/kschaefer From: [email protected] [mailto:[email protected]] On Behalf Of James Button Sent: Wednesday, 9 July 2014 8:00 PM To: [email protected] Subject: RE: [NTSysADM] Experienced vs. inexperienced IT Ken, OFFLIST You do live in a wonderful world don't you :) Me - I was, at that time working in Local Government @ a primary English City. We 'moved' from an underpowered Univac system (underfinanced!) to a S390 at about 3 times the cost. It was such a surprise to re-meet the primary Arthur Andersen consultant - who had been a computer operator until he took the advice to find a different job, about 2 months before appearing onsite in his new management 'authorised' status Amazing how the console log printer had so persistently run out of paper while things went wrong! Thank goodness Systems Support had online access to the electronic copy. JimB From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Ken Schaefer Sent: Wednesday, July 09, 2014 12:24 AM To: [email protected]<mailto:[email protected]> Subject: RE: [NTSysADM] Experienced vs. inexperienced IT That sounds like you have a poor or immature IT governance regime: - making product decisions is the remit of an Architecture forum/review board - handing anything over to Operations should be contingent on satisfying some operational checklist. If the project can't "tick the boxes" (Production handover, or Built for Run, or whatever you want to call it), then Operations refuses to accept it into BAU Cheers Ken From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of James Button Sent: Wednesday, 9 July 2014 2:39 AM To: [email protected]<mailto:[email protected]> Subject: RE: [NTSysADM] Experienced vs. inexperienced IT No! That's senior management level - as in Financial Director I have arranged for us to get a Big Machine Incorporated system on a 10 year lease. Did you know they have a fully experienced team managing their worldwide network from Cannes And their factory there is so clean. Anyhow, they assured me that they have lots of systems running worldwide doing similar work to us, and they can provide all the support we will need. And I can certainly see how the chef at the golf course got his 2 Michelin stars. IT manager - Ah! Yes, that could be a very timely decision, - we still need to replace the Unix based system we have been using for the past 3 years, and the Mini based accountancy system you contracted that IT not working company to provide for us is not looking as if it will be ready to start using next year! Yes - been there and got the bad review for not knowing how to fix the newly delivered system that had been kept secret from the IT support staff. Is it BB facilities support that are such a clever lot of management advisors. (Ah! No it wasn't BB, perhaps a bit higher up the alphabet!) JimB From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Ken Schaefer Sent: Tuesday, July 08, 2014 2:34 AM To: [email protected]<mailto:[email protected]> Subject: RE: [NTSysADM] Experienced vs. inexperienced IT Inexperienced: let's buy 'x', configure it as 'y' and turn on 'z' Experienced: what are your requirements? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of [email protected]<mailto:[email protected]> Sent: Tuesday, 8 July 2014 6:53 AM To: [email protected]<mailto:[email protected]> Subject: Re: [NTSysADM] Experienced vs. inexperienced IT Inexperienced: it's ok to delete those files Experienced: I will move those files somewhere until we are sure they're safe to remove Older you get, you don't get wiser....you just learn how to avoid a certain amount of hell Despatched via Blackberry. Mock if you will, but it gets my email without a fuss. ________________________________ From: "Dave Lum" <[email protected]<mailto:[email protected]>> Sender: [email protected]<mailto:[email protected]> Date: Mon, 7 Jul 2014 13:44:25 -0700 To: <[email protected]<mailto:[email protected]>> ReplyTo: [email protected]<mailto:[email protected]> Subject: [NTSysADM] Experienced vs. inexperienced IT How to tell if an IT person is experienced or not: Inexperienced tech: "Yes, this will definitely fix this issue" Experienced tech: "This is supposed to fix the issue, but give me a call and let me know if it actually worked" Dave
