Ok, but I still cant get an answer here, HOW MANY HOURS do you allocate per server- (i.e 1 hour per month, 2 hours per month, 5 hours ) this is what i'm trying to get at
I want to give a flat fee for normal mtc- Jean-Paul Natola > Date: Tue, 15 Jul 2014 12:08:23 -0700 > Subject: RE: [NTSysADM] SOT: mtc time > From: [email protected] > To: [email protected] > > For me there's no difference for charging for a virtual or physical....if > they have 2 physicals that host 4 virtuals total, that's a six server fee. > > > ------------------------ > Let me rephrase > > Client: > > I have 5 servers that I want on mtc which includes monitoring/ensuring > backups complete/and patching, how many labor hours? > > Anything else, (upgrades, new application install, hardware replacement > etc..) is billed on per hour basis. > > Response to client: > The server mtc is X hours per month per server. > > solve for X, > > and does X make a difference whether it physical or virtual? > > That is what I'm trying to gauge > > > >
