And life. And the universe. On Jul 15, 2014 3:57 PM, "Crawford, Scott" <[email protected]> wrote:
> 42? > > > > That’s your answer to everything. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Michael B. Smith > *Sent:* Tuesday, July 15, 2014 2:38 PM > *To:* [email protected] > *Subject:* RE: [NTSysADM] SOT: mtc time > > > > Dude – what do you do? Your question makes little sense as a standalone > question. > > > > OK, you monitor – what exactly does that mean? You do a ping test? You do > an HTTP keep-alive test? You test file shares? You review the event log > daily? In real-time? You resolve issues in the event log? You check > backups? Do you resolve problems? Do you Microsoft patch? Do you patch > anything else? Are you responsible for physical > BIOS/Firmware/UEFI/RAID/etc.? What about switches/routers/etc.? What do you > do? Again, ping test? SNMP status? HTTP status? VLAN status? Firmware > upgrades? Same questions for firewalls. > > > > Are you IT replacement or are you IT augmentation? Do you perform tests > internally (LAN) as well as externally (WAN/Internet)? Do you install > monitoring agents? > > > > You are asking a question in a vacuum and I’ll give you an answer in a > vacuum: 42. > > > > J > > > > *From:* [email protected] [ > mailto:[email protected] <[email protected]>] *On > Behalf Of *J- P > *Sent:* Tuesday, July 15, 2014 3:18 PM > *To:* [email protected] > *Subject:* RE: [NTSysADM] SOT: mtc time > > > > Ok, > > but I still cant get an answer here, HOW MANY HOURS do you allocate per > server- > (i.e 1 hour per month, 2 hours per month, 5 hours ) > this is what i'm trying to get at > > I want to give a flat fee for normal mtc- > > > Jean-Paul Natola > > > > Date: Tue, 15 Jul 2014 12:08:23 -0700 > > Subject: RE: [NTSysADM] SOT: mtc time > > From: [email protected] > > To: [email protected] > > > > For me there's no difference for charging for a virtual or physical....if > > they have 2 physicals that host 4 virtuals total, that's a six server > fee. > > > > > > ------------------------ > > Let me rephrase > > > > Client: > > > > I have 5 servers that I want on mtc which includes monitoring/ensuring > > backups complete/and patching, how many labor hours? > > > > Anything else, (upgrades, new application install, hardware replacement > > etc..) is billed on per hour basis. > > > > Response to client: > > The server mtc is X hours per month per server. > > > > solve for X, > > > > and does X make a difference whether it physical or virtual? > > > > That is what I'm trying to gauge >
