Just PDFs? Or are other docs affected?





From: Kurt Buff
Sent: ‎Thursday‎, ‎October‎ ‎23‎, ‎2014 ‎7‎:‎27‎ ‎PM
To: [email protected]





All,

A user in our AU office on a Win7 machine is complaining about
inability to open PDFs from our US file server. The error he gets is:

    "There was an error opening this document. The network path was not found."

I am able to duplicate this on another Win7 machine in our AU office.

This started happening after this past weekend, during which we
switched from a Server 2003 VM to a 2012R2 VM.

I've asked him to verify the version of Reader he's using. I installed
11.0.09 on my test machine over there. I also turned off "Enable
Protected Mode at startup", per several web sites.

Interestingly, he can open the PDF if he copies locally, or to a share
on the file server in his office, and I can open it just fine from the
US file server also. It's only across the WAN that it fails.

Anyone else run into this, and have any insight?

Kurt

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