Sandbox protection turned off, per my original email.

Mapped vs. UNC makes no difference.

Kurt

On Thu, Oct 23, 2014 at 4:55 PM, Micheal Espinola Jr
<[email protected]> wrote:
> Is there a difference in behavior between UNC and mapped connections? Is
> "Sandbox Protection" enabled?
>
> --
> Espi
>
>
> On Thu, Oct 23, 2014 at 4:27 PM, Kurt Buff <[email protected]> wrote:
>>
>> All,
>>
>> A user in our AU office on a Win7 machine is complaining about
>> inability to open PDFs from our US file server. The error he gets is:
>>
>>     "There was an error opening this document. The network path was not
>> found."
>>
>> I am able to duplicate this on another Win7 machine in our AU office.
>>
>> This started happening after this past weekend, during which we
>> switched from a Server 2003 VM to a 2012R2 VM.
>>
>> I've asked him to verify the version of Reader he's using. I installed
>> 11.0.09 on my test machine over there. I also turned off "Enable
>> Protected Mode at startup", per several web sites.
>>
>> Interestingly, he can open the PDF if he copies locally, or to a share
>> on the file server in his office, and I can open it just fine from the
>> US file server also. It's only across the WAN that it fails.
>>
>> Anyone else run into this, and have any insight?
>>
>> Kurt
>>
>>
>


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