Just PDFs, Word and Excel files apparently open OK. Kurt
On Thu, Oct 23, 2014 at 4:34 PM, <[email protected]> wrote: > Just PDFs? Or are other docs affected? > > From: Kurt Buff > Sent: Thursday, October 23, 2014 7:27 PM > To: [email protected] > > All, > > A user in our AU office on a Win7 machine is complaining about > inability to open PDFs from our US file server. The error he gets is: > > "There was an error opening this document. The network path was not > found." > > I am able to duplicate this on another Win7 machine in our AU office. > > This started happening after this past weekend, during which we > switched from a Server 2003 VM to a 2012R2 VM. > > I've asked him to verify the version of Reader he's using. I installed > 11.0.09 on my test machine over there. I also turned off "Enable > Protected Mode at startup", per several web sites. > > Interestingly, he can open the PDF if he copies locally, or to a share > on the file server in his office, and I can open it just fine from the > US file server also. It's only across the WAN that it fails. > > Anyone else run into this, and have any insight? > > Kurt > >
