I'm seeing increasing references to this issue with Adobe. It seems to relate to the Security Zones setting I referred to. I have mostly seen recommendation to go with FQDNs.
-- Espi On Mon, Oct 27, 2014 at 9:52 AM, Kurt Buff <[email protected]> wrote: > That's good info. Thanks for that. > > Kurt > > On Mon, Oct 27, 2014 at 8:02 AM, Nash Pherson <[email protected]> wrote: > > Note that when you open an FQDN, it will default to the Internet zone > for security settings unless you have explicitly put that domain into the > Intranet zone list. Many files are blocked by default with the Internet > zone (for good reason). You can use Group Policy Preference to push out > the zone map keys for the trusted domain. > > > > Nash > > > > > > -----Original Message----- > > From: [email protected] [mailto: > [email protected]] On Behalf Of Crawford, Scott > > Sent: Saturday, October 25, 2014 1:39 AM > > To: [email protected] > > Subject: RE: [NTSysADM] Adobe Reader can't open PDFs over the WAN > > > > Is DFS involved? > > > > We had a similar issue with pdf. Opening from a dfs share - > > \\comp.com\dfs\share\pdf.pdf > wouldn't open, but \\comp\dfs\share\pdf.pdf did. (note the missing .com). > Also, strangely enough, even with the longer path, we could make a copy of > the file and it opened fine. > > > > -----Original Message----- > > From: [email protected] [mailto: > [email protected]] On Behalf Of Kurt Buff > > Sent: Thursday, October 23, 2014 6:28 PM > > To: [email protected] > > Subject: [NTSysADM] Adobe Reader can't open PDFs over the WAN > > > > All, > > > > A user in our AU office on a Win7 machine is complaining about inability > to open PDFs from our US file server. The error he gets is: > > > > "There was an error opening this document. The network path was not > found." > > > > I am able to duplicate this on another Win7 machine in our AU office. > > > > This started happening after this past weekend, during which we switched > from a Server 2003 VM to a 2012R2 VM. > > > > I've asked him to verify the version of Reader he's using. I installed > > 11.0.09 on my test machine over there. I also turned off "Enable > Protected Mode at startup", per several web sites. > > > > Interestingly, he can open the PDF if he copies locally, or to a share > on the file server in his office, and I can open it just fine from the US > file server also. It's only across the WAN that it fails. > > > > Anyone else run into this, and have any insight? > > > > Kurt > > > > > > >
