Note that when you open an FQDN, it will default to the Internet zone for security settings unless you have explicitly put that domain into the Intranet zone list. Many files are blocked by default with the Internet zone (for good reason). You can use Group Policy Preference to push out the zone map keys for the trusted domain.
Nash -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Crawford, Scott Sent: Saturday, October 25, 2014 1:39 AM To: [email protected] Subject: RE: [NTSysADM] Adobe Reader can't open PDFs over the WAN Is DFS involved? We had a similar issue with pdf. Opening from a dfs share - \\comp.com\dfs\share\pdf.pdf wouldn't open, but \\comp\dfs\share\pdf.pdf did. (note the missing .com). Also, strangely enough, even with the longer path, we could make a copy of the file and it opened fine. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kurt Buff Sent: Thursday, October 23, 2014 6:28 PM To: [email protected] Subject: [NTSysADM] Adobe Reader can't open PDFs over the WAN All, A user in our AU office on a Win7 machine is complaining about inability to open PDFs from our US file server. The error he gets is: "There was an error opening this document. The network path was not found." I am able to duplicate this on another Win7 machine in our AU office. This started happening after this past weekend, during which we switched from a Server 2003 VM to a 2012R2 VM. I've asked him to verify the version of Reader he's using. I installed 11.0.09 on my test machine over there. I also turned off "Enable Protected Mode at startup", per several web sites. Interestingly, he can open the PDF if he copies locally, or to a share on the file server in his office, and I can open it just fine from the US file server also. It's only across the WAN that it fails. Anyone else run into this, and have any insight? Kurt
