http://support2.microsoft.com/gp/offerprophone
Microsoft Professional Support
Professional Support provides you with access to Microsoft
experts, to help you address problems encountered with the
development, deployment and management of Microsoft software in
business environments.
Professional Support is available as a single
“pay-per-incident” (PPI) or an annual contract with five
incidents. Professional Support incidents focus on
troubleshooting a specific problem, error message, or
functionality that is not working as intended for Microsoft
products. An incident is defined as a single support issue and
the reasonable effort to resolve it. Incidents may be submitted
online or over the phone. Response time will be between 2 and 8
hours, depending on severity of incident.
|
Price |
Professional Support
Single Incident |
$499 USD
for
one incident |
Professional Support
5-Pack Annual
Support Contract |
$1,999
USD for
five incidents |
On 12/2/2014 2:16 PM, Susan Bradley
wrote:
Nope. That's the new price for IT pro support cases
since 12/1.
Susan Bradley
http://blogs.msmvps.com/bradley
http://www.runasradio.com/default.aspx?showNum=390
On 12/2/2014 2:12 PM, J- P wrote:
wow, 499 now? is that at least premier
where the case doesnt have to go through multiple engineers
------------------------------------------------------------------------
From: [email protected]
To: [email protected]
Subject: [NTSysADM] RE: DPM weirdness.
Date: Tue, 2 Dec 2014 19:38:10 +0000
It sure looks and acts like a junction point and is certainly
weird. I am going to try a copy to another server share. Then I
will PSS it, just in time for the new 499 price!!
*From:*[email protected]
[mailto:[email protected]] *On Behalf Of *Michael
B. Smith
*Sent:* Tuesday, December 2, 2014 2:34 PM
*To:* [email protected]
*Subject:* [NTSysADM] RE: DPM weirdness.
I’m sorry L
I’m out of ideas then.
*From:*[email protected]
<mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Kennedy,
Jim
*Sent:* Tuesday, December 2, 2014 2:21 PM
*To:* [email protected]
<mailto:[email protected]>
*Subject:* [NTSysADM] RE: DPM weirdness.
No, file not found with that syntax.
*From:*[email protected]
<mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Michael
B. Smith
*Sent:* Tuesday, December 2, 2014 2:14 PM
*To:* [email protected]
<mailto:[email protected]>
*Subject:* [NTSysADM] RE: DPM weirdness.
If you go into the source directory and do a “dir /a:ls” – do
any of the files show up as JUNCTIONS?
*From:*[email protected]
<mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Kennedy,
Jim
*Sent:* Tuesday, December 2, 2014 1:06 PM
*To:* [email protected]
<mailto:[email protected]>
*Subject:* [NTSysADM] RE: DPM weirdness.
Just the three.
*From:*[email protected]
<mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Michael
B. Smith
*Sent:* Tuesday, December 2, 2014 12:39 PM
*To:* [email protected]
<mailto:[email protected]>
*Subject:* [NTSysADM] RE: DPM weirdness.
So? What happens when you restore the FRP to an alternate
location? Do you get all the files? Or only 3 of them?
*From:*[email protected]
<mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Kennedy,
Jim
*Sent:* Tuesday, December 2, 2014 10:27 AM
*To:* '[email protected]'
*Subject:* [NTSysADM] DPM weirdness.
DPM 2012 SP 1 on 2008 R2 backing up a folder on 2008 R2. Agents
and servers are fully patched.
This has me baffled, never seen anything like this with DPM. I
can always look at a folder recovery point and see the contents
in total, not just the changes since the last recovery point. I
realize the backups don’t work like a full…but the recovery
points do. Except this one new job I set up recently on a new
server. It displays like an incremental but not really. Bear
with me, this will be hard to explain.
Backed up server is a Filemaker Pro server. Think SQL for cave
men, or maybe Access for Romans. It backs itself up to a folder
each night, I grab that with DPM. Folder structure looks like
this:
Inside each of the above folders, a couple of levels in, is
this:
Note the bottom four files have not changed since original
install, one changed a month ago and the top three are changed
daily. When I look at the recovery point I should see all of
the files right? Especially if you consider the folder they are
in is brand new…new folder each night created by the filemaker
internal backup. But I find it interesting that when filemaker
makes the backup the file date on the server is from October
even though it is a new folder and new files. They are not
shortcuts.
12/1 recovery point:
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