Wouldn't it just disconnect the session if that was the case, rather than 
provide the message below?

From: [email protected] [mailto:[email protected]] On 
Behalf Of Michael B. Smith
Sent: Tuesday, May 9, 2017 11:00 AM
To: [email protected]
Subject: [NTSysADM] RE: RDS timeout issues

Just guessing, but I would take a look at the remote router and/or firewall to 
see if it has TCP timeouts configured.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Bill Humphries
Sent: Tuesday, May 9, 2017 9:12 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] RDS timeout issues

Hi all,

I am once again, seeking wisdom from the group.

I have a single RDS server running on 2012 R2 for a client.  Most users are in 
local office and connect to the RDS session on LAN.  A few users are remote.  
We are using TSPrint as a printing solution because  users need to be able to 
print to each other's local printers, even if they are in different locations.  
To allow this printing, the user must be logged into the RDS server so that 
other users can print to the local printer.

I have two users that are at a location in a different state.  These users' 
remote sessions keep ending with "Your remote desktop services session has 
ended because the remote computer didn't receive any input from you."  I need 
this to not happen so that the printers remain available.  No one else 
complains about the time out issue.

On the RDS server I have gone to:

  *   Computer Configuration\Policies\Administrative Templates\Windows 
Components\Remote Desktop Services\Remote Desktop Session Host\Session Time 
Limits
  *   User Configuration\Policies\Administrative Templates\Windows 
Components\Remote Desktop Services\Remote Desktop Session Host\Session Time 
Limits
And set time out limits to never.  But these two users still get disconnected.  
I do not manage the user PCs on the other end, but my understanding is that 
timeout limits would be managed at the RDS, not at the client computer.

Any help is much appreciated.

Bill


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