I can confirm that changing the time limit to 60 minutes did stop the process of disconnecting end users. It was not configured previously.
--Jeff From: [email protected] [mailto:[email protected]] On Behalf Of Hood, Jeff Sent: Wednesday, May 10, 2017 8:16 AM To: [email protected] Subject: [NTSysADM] RE: RDS timeout issues I'm fighting this issue right now with my Windows 10 machines, with all users reporting the "Your remote desktop services session has ended because the remote computer didn't receive any input from you." message. I applied a CIS Benchmark, which specifically configuring the "Set time limit for disconnected sessions" to 1 minute. I'm testing "Set time limit for disconnected sessions" and "Set time limit for active but idle Remote Desktop Services sessions" now. I did not have 2 minutes specifically called out anywhere in my policy, but I am changing the timeout threshold to 60 minutes to see if that makes a difference. I am setting the computer configuration, not user configuration options. --Jeff From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Bill Humphries Sent: Tuesday, May 9, 2017 9:47 AM To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] RDS timeout issues Hi all, I am once again, seeking wisdom from the group. I have a single RDS server running on 2012 R2 for a client. Most users are in local office and connect to the RDS session on LAN. A few users are remote. We are using TSPrint as a printing solution because users need to be able to print to each other's local printers, even if they are in different locations. To allow this printing, the user must be logged into the RDS server so that other users can print to the local printer. I have two users that are at a location in a different state. These users' remote sessions keep ending with "Your remote desktop services session has ended because the remote computer didn't receive any input from you." I need this to not happen so that the printers remain available. No one else complains about the time out issue. On the RDS server I have gone to: * Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits * User Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits And set time out limits to never. But these two users still get disconnected. I do not manage the user PCs on the other end, but my understanding is that timeout limits would be managed at the RDS, not at the client computer. Any help is much appreciated. Bill
