I'm fighting this issue right now with my Windows 10 machines, with all users 
reporting the "Your remote desktop services session has ended because the 
remote computer didn't receive any input from you." message. I applied a CIS 
Benchmark, which specifically configuring the "Set time limit for disconnected 
sessions" to 1 minute.

I'm testing "Set time limit for disconnected sessions" and "Set time limit for 
active but idle Remote Desktop Services sessions" now. I did not have 2 minutes 
specifically called out anywhere in my policy, but I am changing the timeout 
threshold to 60 minutes to see if that makes a difference. I am setting the 
computer configuration, not user configuration options.


--Jeff

From: [email protected] [mailto:[email protected]] On 
Behalf Of Bill Humphries
Sent: Tuesday, May 9, 2017 9:47 AM
To: [email protected]
Subject: [NTSysADM] RDS timeout issues

Hi all,

I am once again, seeking wisdom from the group.

I have a single RDS server running on 2012 R2 for a client.  Most users are in 
local office and connect to the RDS session on LAN.  A few users are remote.  
We are using TSPrint as a printing solution because  users need to be able to 
print to each other's local printers, even if they are in different locations.  
To allow this printing, the user must be logged into the RDS server so that 
other users can print to the local printer.

I have two users that are at a location in a different state.  These users' 
remote sessions keep ending with "Your remote desktop services session has 
ended because the remote computer didn't receive any input from you."  I need 
this to not happen so that the printers remain available.  No one else 
complains about the time out issue.

On the RDS server I have gone to:

  *   Computer Configuration\Policies\Administrative Templates\Windows 
Components\Remote Desktop Services\Remote Desktop Session Host\Session Time 
Limits
  *   User Configuration\Policies\Administrative Templates\Windows 
Components\Remote Desktop Services\Remote Desktop Session Host\Session Time 
Limits
And set time out limits to never.  But these two users still get disconnected.  
I do not manage the user PCs on the other end, but my understanding is that 
timeout limits would be managed at the RDS, not at the client computer.

Any help is much appreciated.

Bill


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