RE: IIS stopping without reason

[Kevin Lundy]

Title: Message

Someone else mentioned it earlier as a possibility, and I can offer proof.  Someone said if you were to call PSS with the problem, they would tell you to update all SPs and hotfixes and call back.

 

I have access to some private MS support newsgroups as a Solution Provider - someone there just posted a very similar message to your original.  The response was "update to the latest" and then we'll work on it.

 

That should be strong enough to get your "higher ups" to allow you to patch it.  No patch, no support.

-----Original Message-----
From: Eric Peeters [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 1:39 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

You're absolutely right, I realized that the second I clicked Send. Exchange is patched to SP3 plus the hotfix(es) (if I remember correctly, only one) to SP3, the sole motive being able to install GroupShield, otherwise you can bet your bottom dollar it wouldn't be so "up to date."

Eric Peeters
Network Administrator
TexLoc Ltd

-----Original Message-----
From: Bunting, Jeff [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 3:33 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

Not related to your current problem, but you need to have a higher level Exchange SP (SP3 plus hotfix, or Sp4 should include this) for the latest version of GroupShield.

 

Jeff

-----Original Message-----
From: Eric Peeters [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 4:24 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

It can't be Code Red... Until that machine actually goes live, port 80 is blocked to outside traffic (and I am toying with the idea of not using port 80 when it goes live anyways), besides the Index Server service is disabled. Not patched (not my choice, people higher up make decisions I can't argue with) doesn't mean totally abandonned. I update the McAfee virus scan definition list whenever a new comes out, I have GroupShield running on Exchange (updated just as lovingly), I ran three all-files virus checks, on top of the on-access scan, since having this problem, I've rebooted twice (which should have taken care of Code Red if it had been an issue) and I've also ran the Code Red scanner, all to no avail.

Eric Peeters
Network Administrator
TexLoc Ltd

-----Original Message-----
From: Kevin Lundy [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 3:06 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

The "no patch" is the clue.  My betting money is on Code Red - you have heard the news the past month?

-----Original Message-----
From: Eric Peeters [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 4:09 PM
To: NT System Admin Issues
Subject: IIS stopping without reason

Hello,

My IIS4 server has been behaving strangely for the past four days. It is not a mission-critical unit (yet) as it runs only the users' default home page when they start IE though it was supposed to go live in a week as the IIS for OWA. On to the problem...

All IIS services (NNTP, FTP, HTTP) are stopped. I click on one of them at random and hit Start. Nothing happens. I click Start again after a few seconds. The service in question will start and function normally, however anywhere from 5 to 15 minutes later, it'll stop again. There is no message in the log file other than a notice in the Security log that the IIS account logged in and out at start/stop.

Besides IIS, that box is running Win NT 4 SP6a Server (no patch) and Exchange 5.5 SP1 (no patch) and it acts as the BDC.

I've roamed through the Microsoft KB (not easy, what keywords do you use to describe this when there's no message in the log) to no avail. Anyone out there with a suggestion ?

Eric Peeters
Network Administrator
TexLoc Ltd

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