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Haven’t
tried to contact them lately, and I’m not sure if this will help you, but I just
did a reinstall of my Officescan server yesterday. It wasn’t too bad – easy,
actually. You back up the HTTDB and LOG directories, uninstall the Officescan
server, then reinstall it, and replace the new HTTDB and LOG directories with
the backed up ones – voila – all of your clients appear (you can also use ipxfer.exe
in the client login script to get them associated with the server again if they
don’t reappear). There
was a Trend knowledgebase article on their site, but I can’t think of it offhand.
If you do a search for the Officescan product, with “reinstall” as a keyword,
you’ll find it… something about “Reinstalling the Officescan server”. HTH, Evan -----Original
Message----- Has anyone been able to get through to Trend’s Tech
Support line? The only machine on our network that was hit was the
OfficeScan server. I think we have it under control, but I really want to talk
to Tech Support about a reinstall, and can’t get through. Anyone else in a similar situation? Chris Bodnar The Lehigh
Group 610-966-9702
X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm |
- Trend Tech support? Chris Bodnar
- RE: Trend Tech support? ebrastow
- RE: Trend Tech support? Chris Bodnar
- RE: Trend Tech support? ebrastow
