|
No,
I didn’t try that, sorry. I’m not sure if a reinstall would have erased what
was in those directories. If it did, you may need to talk to tech support to get
the clients associated with the server again… Evan -----Original
Message----- Thanks Evan, that helps a lot. Did you try to do a
reinstall first without uninstalling? Lots of strange stuff there. I appreciate it. Chris Bodnar The Lehigh
Group 610-966-9702
X:134 -----Original
Message----- Haven’t tried
to contact them lately, and I’m not sure if this will help you, but I just did
a reinstall of my Officescan server yesterday. It wasn’t too bad – easy,
actually. You back up the HTTDB and LOG directories, uninstall the Officescan
server, then reinstall it, and replace the new HTTDB and LOG directories with
the backed up ones – voila – all of your clients appear (you can also use
ipxfer.exe in the client login script to get them associated with the server
again if they don’t reappear). There was a
Trend knowledgebase article on their site, but I can’t think of it offhand. If
you do a search for the Officescan product, with “reinstall” as a keyword,
you’ll find it… something about “Reinstalling the Officescan server”. HTH, Evan -----Original
Message----- Has anyone been able to get through to Trend’s Tech
Support line? The only machine on our network that was hit was the OfficeScan
server. I think we have it under control, but I really want to talk to Tech
Support about a reinstall, and can’t get through. Anyone else in a similar situation? Chris Bodnar The Lehigh
Group 610-966-9702
X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm |
- Trend Tech support? Chris Bodnar
- RE: Trend Tech support? ebrastow
- RE: Trend Tech support? Chris Bodnar
- ebrastow
