I wonder why a worm infection would not allow a virus scanner to run...
hmmmmmmmmmmm
Dan
-----Original Message-----
From: Kevin Miller [mailto:[EMAIL PROTECTED]]
Sent: Thursday, September 20, 2001 1:03 PM
To: NT System Admin Issues
Subject: RE: NAV service for Exchange not starting
reformat. : >
Kevinm WLKMMAS, UCC+WCA
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-----Original Message-----
From: Terry Manolakos [mailto:[EMAIL PROTECTED]]
Sent: Thursday, September 20, 2001 9:44 AM
To: NT System Admin Issues
Subject: NAV service for Exchange not starting
Exchange srvr (ever since the virus attacked it....now cleaned but with
these residual side-effects) in Services, the NAV service for exchange is
not starting. The startup is automatic.....when I try starting it I get:
"Could not start the NAV for Microsoft Exchange service. Error 2182: The
requested service has already started"(present status).....I had repaired
this server's infected files and checked the registry settings instructed
from a document relating to error 2182 and another found in my Event Viewer
error # 2140 "NAV service for Exchange not starting" the event viewer
contradicts the Services error.
To give you the whole picture I add these facts:
1. this exchange server was infected with the nimb..virus and was scanned;
some repaired files, some quarantened files....replaced and now is clean.
2. Event ID# 7000 "The NAV for microsoft exchange service failed to start
due to : The system can not find the file specified" (Which now is resolved
because that file was quarantened and replaced/cleaned one...now ok. (this
event occurred sept 18th)
3.symantec knowledge_base error for 2140 "Service could not start NAV for
exchange..." points me to registry keys to check for editing ServerAddress
name and IP but these have been checked and are correct...rule that out.
4.this exchange mail server is working fine (no hiccups yet other than the
NAV failing to start) The NAV had been working well on this exchange server
and it stops viruses from entering the mailboxes and spreading....but right
now, this NAV service is down since the virus attacked it via the
IIS....which is now clean.
I know many SysAdmins are still cleaning up the pieces right now, tending to
their own networks as I am, but for those who are out there, not infected
and may have the solution to this... I greatly appreciate and thank you in
advance for any advice on this matter. THANKS
Terry Manolakos
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