That's status quo for Time Warner.

 

They rarely know when there's an outage in the area (i.e., you know before
they do), and waste time and money by sending a tech out at the drop of a
hat.  Best bet with Time Warner is to call your neighbor before calling
them, so you can tell them someone else is having a problem in your area,
too.

 

I've had a couple of their modems replaced.  You never receive a brand new
one - just one they've refurbished.

 

 

From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 09, 2008 8:16 AM
To: NT System Admin Issues
Subject: OT: Anyone with experance care to explain?

 

 

All righty. I have cable internet at home through Time Warner. Last night,
the cable light on the modem would flicker once in a while, and never stay
steady on. I called tech support, they said the modem was connected to their
servers, and signal was fine, but they had no idea why I didn't have
internet. They're supposed to send a tech out today. But, just on a hunch, I
tried to terminal service to my home computer, and the connection is fine
again. No lag, and working like it did yesterday before I got home. So
basically my question is: What the hell? Why is it working now, but not last
night? 

 

Chris

 

 

 

 







 
    

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