I'll right, keeping the call, but still have to leave early. *sigh* Well,
maybe after the tech finishes then I can get some work done. I just wish
they didn't give you a 4 hour gap of when they'd be there.

 

Chris

 

From: Chris Blair [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 09, 2008 07:31 hrs
To: NT System Admin Issues
Subject: RE: Anyone with experance care to explain?

 

 

I would suggest keeping the call and getting a new (refurbished) modem from
them. My modem seems to need to be replaced on a yearly basis. 

 

  _____  

From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 09, 2008 7:24 AM
To: NT System Admin Issues
Subject: RE: Anyone with experance care to explain?

 

 

Good idea to just cancel the service call then? I don't want to have to get
out of here early if I don't have to.

 

From: Rod Trent [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 09, 2008 07:23 hrs
To: NT System Admin Issues
Subject: RE: Anyone with experance care to explain?

 

 

That's status quo for Time Warner.

 

They rarely know when there's an outage in the area (i.e., you know before
they do), and waste time and money by sending a tech out at the drop of a
hat.  Best bet with Time Warner is to call your neighbor before calling
them, so you can tell them someone else is having a problem in your area,
too.

 

I've had a couple of their modems replaced.  You never receive a brand new
one - just one they've refurbished.

 

 

From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 09, 2008 8:16 AM
To: NT System Admin Issues
Subject: OT: Anyone with experance care to explain?

 

 

All righty. I have cable internet at home through Time Warner. Last night,
the cable light on the modem would flicker once in a while, and never stay
steady on. I called tech support, they said the modem was connected to their
servers, and signal was fine, but they had no idea why I didn't have
internet. They're supposed to send a tech out today. But, just on a hunch, I
tried to terminal service to my home computer, and the connection is fine
again. No lag, and working like it did yesterday before I got home. So
basically my question is: What the hell? Why is it working now, but not last
night? 

 

Chris

 

 

 

 














 














 
 














 














 
 
 
 
    

 

 














 














 
 
 
    

 

 














 
 
    

 

 







 
    
 
 
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