I would suggest keeping the call and getting a new (refurbished) modem from them. My modem seems to need to be replaced on a yearly basis.
________________________________ From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 09, 2008 7:24 AM To: NT System Admin Issues Subject: RE: Anyone with experance care to explain? Good idea to just cancel the service call then? I don't want to have to get out of here early if I don't have to. From: Rod Trent [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 09, 2008 07:23 hrs To: NT System Admin Issues Subject: RE: Anyone with experance care to explain? That's status quo for Time Warner. They rarely know when there's an outage in the area (i.e., you know before they do), and waste time and money by sending a tech out at the drop of a hat. Best bet with Time Warner is to call your neighbor before calling them, so you can tell them someone else is having a problem in your area, too. I've had a couple of their modems replaced. You never receive a brand new one - just one they've refurbished. From: Christopher J.. Bosak [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 09, 2008 8:16 AM To: NT System Admin Issues Subject: OT: Anyone with experance care to explain? All righty. I have cable internet at home through Time Warner. Last night, the cable light on the modem would flicker once in a while, and never stay steady on. I called tech support, they said the modem was connected to their servers, and signal was fine, but they had no idea why I didn't have internet. They're supposed to send a tech out today. But, just on a hunch, I tried to terminal service to my home computer, and the connection is fine again. No lag, and working like it did yesterday before I got home. So basically my question is: What the hell? Why is it working now, but not last night? Chris This e-mail is confidential and may be privileged and/or proprietary. If you are not the intended recipient, any review, disclosure, copying, or use of this e-mail is prohibited. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
