Right - I'm missing what's not best practice about it.

Thanks,
Brian Desmond
[email protected]<mailto:[email protected]>

c   - 312.731.3132

From: Sean Rector [mailto:[email protected]]
Sent: Wednesday, August 24, 2011 1:33 PM
To: NT System Admin Issues
Subject: RE: [Microsoft support] Is it me...

In my environment - nothing.  It's working like a champ.

Sean Rector, MCSE

From: Brian Desmond 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Wednesday, August 24, 2011 1:29 PM
To: NT System Admin Issues
Subject: RE: [Microsoft support] Is it me...

What's wrong with that?

Thanks,
Brian Desmond
[email protected]<mailto:[email protected]>

c   - 312.731.3132

From: Sean Rector 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Wednesday, August 24, 2011 6:14 AM
To: NT System Admin Issues
Subject: RE: [Microsoft support] Is it me...

I know I'm not following best practice, but my Hyper-V hosts are running 
Datacenter Ed. and are my DCs.

Sean Rector, MCSE
Information Technology Manager
Virginia Opera Association

E-Mail:         [email protected]<mailto:[email protected]>
Phone:        (757) 213-4548 (direct line)

________________________________
From: Michael B. Smith 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Tue 8/23/2011 7:29 PM
To: NT System Admin Issues
Subject: RE: [Microsoft support] Is it me...
If you are down, you call them and tell them you are down and that it is a 
"business critical" event. I don't know what the fee for that is, but you are 
supposed to get a callback in 30 minutes 24x7x365.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: David Lum [mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Tuesday, August 23, 2011 7:20 PM
To: NT System Admin Issues
Subject: [Microsoft support] Is it me...

..or is there no 24x7 pay per incident number for support on Microsoft Servers? 
I keep getting to this page (2008 R2) and choosing "Virtualization" and "Other" 
I get support times of 6a-6pm.
https://support.microsoft.com/oas/default.aspx?st=1&as=1&iid=1059&iguid=d535992c-b4dd-49a7-b4a8-2b14e5649525_1_1&x=10&y=17&c1=508&sd=gn&c=SMC&ln=en-us&prid=13020&gsaid=582847

I had a situation the other night where I thought I was going to have to call 
them because I uh...have a Hyper-V host that's a domain member and it was 
requiring connection to a DC to start a guest VM, and the guest VM was the DC  
it needed to talk to!

Invoking some DR steps I got back in business, but still...do you need to have 
some kind of support contract to have them available 24x7?
David Lum
Systems Engineer // NWEATM
Office 503.548.5229 // Cell (voice/text) 503.267.9764


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Information Technology Manager
Virginia Opera Association

E-Mail:         [email protected]<mailto:[email protected]>
Phone:        (757) 213-4548 (direct line)
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