In my environment - nothing.  It's working like a champ.

 

Sean Rector, MCSE

 

From: Brian Desmond [mailto:[email protected]] 
Sent: Wednesday, August 24, 2011 1:29 PM
To: NT System Admin Issues
Subject: RE: [Microsoft support] Is it me...

 

What's wrong with that? 

 

Thanks,

Brian Desmond

[email protected] <mailto:[email protected]> 

 

c   - 312.731.3132

 

From: Sean Rector [mailto:[email protected]] 
Sent: Wednesday, August 24, 2011 6:14 AM
To: NT System Admin Issues
Subject: RE: [Microsoft support] Is it me...

 

I know I'm not following best practice, but my Hyper-V hosts are running
Datacenter Ed. and are my DCs.

 

Sean Rector, MCSE 

Information Technology Manager

Virginia Opera Association

 

E-Mail:         [email protected]

Phone:        (757) 213-4548 (direct line)

 

________________________________

From: Michael B. Smith [mailto:[email protected]]
Sent: Tue 8/23/2011 7:29 PM
To: NT System Admin Issues
Subject: RE: [Microsoft support] Is it me...

If you are down, you call them and tell them you are down and that it is
a "business critical" event. I don't know what the fee for that is, but
you are supposed to get a callback in 30 minutes 24x7x365.

 

Regards,

 

Michael B. Smith

Consultant and Exchange MVP

http://TheEssentialExchange.com

 

From: David Lum [mailto:[email protected]] 
Sent: Tuesday, August 23, 2011 7:20 PM
To: NT System Admin Issues
Subject: [Microsoft support] Is it me...

 

..or is there no 24x7 pay per incident number for support on Microsoft
Servers? I keep getting to this page (2008 R2) and choosing
"Virtualization" and "Other" I get support times of 6a-6pm.
https://support.microsoft.com/oas/default.aspx?st=1&as=1&iid=1059&iguid=
d535992c-b4dd-49a7-b4a8-2b14e5649525_1_1&x=10&y=17&c1=508&sd=gn&c=SMC&ln
=en-us&prid=13020&gsaid=582847

 

I had a situation the other night where I thought I was going to have to
call them because I uh...have a Hyper-V host that's a domain member and
it was requiring connection to a DC to start a guest VM, and the guest
VM was the DC  it needed to talk to!

 

Invoking some DR steps I got back in business, but still...do you need
to have some kind of support contract to have them available 24x7?

David Lum 
Systems Engineer // NWEATM
Office 503.548.5229 // Cell (voice/text) 503.267.9764

 

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Information Technology Manager
Virginia Opera Association 
E-Mail:       [email protected]
Phone:        (757) 213-4548 (direct line)
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