I have run into a similar  situation and found out that running  the  original 
version the app  was written for solved the problem.   So much for backwards 
compatibility.  To make  matters worse, the developer  would not  correct it  
and  wanted  to charge.

  Not saying this is your problem, but  as simple as it  is to test its worth  
finding out.
 rob

thumb typed with my HTC Fuze windows smartphone.  please ignore  or  excuse 
spelling and typos.

-----Original Message-----
From: [email protected] <[email protected]>
Sent: October 05, 2011 2:26 PM
To: NT System Admin Issues <[email protected]>
Subject: strange hosted app issue

Finding this issue to be a bit perplexing.

Have an application that is hosted on the internet.  App uses a java
interface run on the client machines (both PC and Mac and even iPads).  The
app sometimes takes forever to load up and users often get booted from it
during normal use of the app (if they can even get into the app).  Using
the hosted app off-hours never shows any slowness.

The internet pipe is 10mb up/down.  Their doesn't SEEM to be an issue with
bandwidth conjestion, but we're still determining that (customer had NO
tools in place to monitor that traffic - live).  When people are having
problems running that application, they can still browse anything else on
the internet without problem -- which makes it seem like bandwidth isn't an
issue, possibly. 

The customer even tried swapping out to a different firewall for test
purposes, and completely removing the web filter too.  Neither helped.

Aside from bandwidth, is there anything else worth looking at here?
Something overlooked?  App provider isn't helpful as the site in quetion is
the only place experiecing the issue it seems.  Perhaps trying a different
java version, etc.?  Grasping straws.  Thanks!


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