We moved to Shoretel about 5 years ago as we were planning a new corporate headquarters building and now have it deployed in 15 locations. The thing that most impressed me at the time with Shoretel was that they were the only vendor we talked to that insisted on running performance tests on our extended network (rural area with extensive reliance on p-t-p microwave for data) before getting too deep into the sales process. Told me that they fully understood Jonathan's "canary in the mine" point, and its importance to their reputation. Has been rock solid for us, still on dedicated server hardware so can't speak to their VMware support but historically, they don't release much that isn't ready for prime time.
Dennis From: Jonathan Bible [mailto:[email protected]] Sent: Tuesday, November 08, 2011 5:45 PM To: NT System Admin Issues Subject: Re: OT - Phone System In A Virtual Machine I am surprised no one has mentioned ShoreTel. It is supported on VMware 4.0. Just remember when you add VOIP to your network it will expose your latency and misconfigurations because missing 3 seconds of voice is critical and an email will go unnoticed. VOIP is like the canary in the mine. It dies first and gets all the blame. ShoreTel is designed from the IT prospective and is easy to manage. On Tue, Nov 8, 2011 at 4:48 PM, James Kerr <[email protected]> wrote: I've thought about hosted solutions also but we are currently locked into contracts for our PRI's. This will be an interesting venture that's for sure. James On Tue, Nov 8, 2011 at 2:36 PM, Stu Sjouwerman <[email protected]> wrote: James, I went through that whole exercise a year ago, and decided for VOIP, but running it In the Cloud as opposed to in-house. RingCentral gives you an enormous amount of features for about 20 bucks per person per month, unlimited phone minutes. If you absolutely want to run it in-house, a dedicated server with Asterisk would be a good idea. VOIP is sensitive to a bunch of things, you need to spec out the hardware correctly. Warm regards, Stu From: James Kerr [mailto:[email protected]] Sent: Tuesday, November 08, 2011 8:57 AM To: NT System Admin Issues Subject: OT - Phone System In A Virtual Machine We are looking at replacing our phone system. This has got me thinking about VIOP systems and being a sys admin who maintains our current phone system (for the most part) has got me thinking about phone system redundancy. I have a desire to run a voice-mail and PBX on virtual machines, if possible. I just don't know if such things exist and was wondering if any of you guys had any info about such systems. We have about 150 phones in two locations two PBXs and one central voice-mail/auto attendant. Venders I've spoke with so far just want to offer newer versions of what we already have. I want something more redundant and easier to bring up again in case of disaster. Thanks for any replies. James ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin -- Thanks, Jonathan Bible D.C.C. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
