“function fine, and was easy enough to use” And inexpensive. And easy for me to set up. Anything that does that at a client that has no local onsite IT six days out of seven is a win in my book, I get zero “Joe user forgot his password, please help” calls. This client has police (not shockingly, some are short tempered when it comes to IT stuff like not being able to recover quickly from forgetting their password) and part-time firefighters so it’s not an infrequent occurrence (happens in batches, actually).
Keeping guys with guns, Tasers and axes happy is a good thing ☺ I deployed it about 4 years ago so it’s likely identical to what you saw. It has also been 100% trouble free – haven’t touched it since the initial deployment, and I get notices every time they use it so I know they still do use it. A complete win for what I wanted from it at least. Dave From: Kurt Buff [mailto:[email protected]] Sent: Tuesday, December 06, 2011 1:31 PM To: NT System Admin Issues Subject: Re: Question on Self Service Password change for Active Directory Definitely IIS. We weren't that impressed by it about 5-6 years ago when we set it up, but it might have improved since then. By "not impressed" I mean basically that it just didn't offer much - it seemed to function fine, and was easy enough to use, but I didn't see the value in it. Of course, we only get perhaps 1 or 2 password reset requests per month from our roughly 250 staff in three countries. Kurt On Tue, Dec 6, 2011 at 12:50, David Lum <[email protected]<mailto:[email protected]>> wrote: Namescape – makers of rDirectory. www.namescape.com<http://www.namescape.com> Works well at my 55-user client for resetting and not needing me. Simple to set up and use, just sits on IIS (or Apache, I forget at the moment). Dave From: Ziots, Edward [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, December 06, 2011 12:18 PM To: NT System Admin Issues Subject: Question on Self Service Password change for Active Directory I remember a while ago, that someone ( might have been Mr Lum) that discussed a third party product for an interface for password change/reset to cut down on calls to help desk ( was based on factors of authentication or answered known questions) I think it was Rdirectory or something close, Anyone have the 411 on it, or a link, my manager is asking about it. Z Edward E. Ziots, CISSP, Security +, Network + Security Engineer Lifespan Organization email:[email protected]<mailto:email%[email protected]> phone:401-639-3505<tel:401-639-3505> [cid:[email protected]] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
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