i would think "Keeping guys with guns, Tasers and axes happy is a good
thing" that is they are a little short of patience it would be a great
thing.

Jon


On Tue, Dec 6, 2011 at 5:59 PM, David Lum <[email protected]> wrote:

> “function fine, and was easy enough to use”****
>
> And inexpensive. And easy for me to set up. Anything that does that at a
> client that has no local onsite IT six days out of seven is a win in my
> book, I get zero “Joe user forgot his password, please help” calls. This
> client has police (not shockingly, some are short tempered when it comes to
> IT stuff like not being able to recover quickly from forgetting their
> password) and part-time firefighters so it’s not an infrequent occurrence
> (happens in batches, actually).****
>
> ** **
>
> Keeping guys with guns, Tasers and axes happy is a good thing J****
>
> ** **
>
> I deployed it about 4 years ago so it’s likely identical to what you saw.
> It has also been 100% trouble free – haven’t touched it since the initial
> deployment, and I get notices every time they use it so I know they still
> do use it. A complete win for what I wanted from it at least.****
>
> ** **
>
> Dave****
>
> ** **
>
> ** **
>
> *From:* Kurt Buff [mailto:[email protected]]
> *Sent:* Tuesday, December 06, 2011 1:31 PM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Question on Self Service Password change for Active
> Directory****
>
> ** **
>
> Definitely IIS.
>
> We weren't that impressed by it about 5-6 years ago when we set it up, but
> it might have improved since then. By "not impressed" I mean basically that
> it just didn't offer much - it seemed to function fine, and was easy enough
> to use, but I didn't see the value in it.
>
> Of course, we only get perhaps 1 or 2 password reset requests per month
> from our roughly 250 staff in three countries.
>
> Kurt****
>
> On Tue, Dec 6, 2011 at 12:50, David Lum <[email protected]> wrote:****
>
> Namescape – makers of rDirectory.****
>
>  ****
>
> www.namescape.com****
>
>  ****
>
> Works well at my 55-user client for resetting and not needing me. Simple
> to set up and use, just sits on IIS (or Apache, I forget at the moment).**
> **
>
>  ****
>
> Dave****
>
>  ****
>
> *From:* Ziots, Edward [mailto:[email protected]]
> *Sent:* Tuesday, December 06, 2011 12:18 PM
> *To:* NT System Admin Issues
> *Subject:* Question on Self Service Password change for Active Directory**
> **
>
>  ****
>
> I remember a while ago, that someone ( might have been Mr Lum) that
> discussed a third party product for an interface for password change/reset
> to cut down on calls to help desk ( was based on factors of authentication
> or answered known questions) ****
>
>  ****
>
> I think it was Rdirectory or something close, ****
>
>  ****
>
> Anyone have the 411 on it, or a link, my manager is asking about it. ****
>
>  ****
>
> Z****
>
>  ****
>
> Edward E. Ziots, CISSP, Security +, Network +****
>
> Security Engineer****
>
> Lifespan Organization****
>
> email:[email protected]****
>
> phone:401-639-3505 ****
>
> [image: CISSP_logo]****
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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> To manage subscriptions click here:
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> with the body: unsubscribe ntsysadmin****
>
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> To manage subscriptions click here:
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>
> ** **
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
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>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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