Go to the properties of the policy where your clients are and then check
Updates.  There is a check box for "Download via the internet if local
updates are unavailable".

On Fri, Dec 16, 2011 at 8:38 AM, Tom Miller <[email protected]> wrote:

>  What sunbelt servers?  I can't seem to find any reference to what
> servers I should put in the policy.  That would probably resolve my update
> issue.
>
> By the way, Vipre folks, we have found two viruses here that Vipre does
> not even detect.  We reported it to support yesterday, and were told there
> was no resolution (after 24 hours of waiting), and to run Malwarebytes.  We
> re-image anyway, but that's a crappy answer.  "Our product doesn't work so
> go use this free tool".
>
> >>> "David Mazzaccaro" <[email protected]> 12/16/2011
> 8:25 AM >>>
>
> The remote pc has to go directly to sunbelt’s servers for its updates.****
>
> I’ve asked about having it go to the main server instead of back out to
> the internet, but Vipre cannot do this (yet).****
>
> ** **
>
> ** **
>
> *From:* Tom Miller [mailto:[email protected]]
> *Sent:* Thursday, December 15, 2011 4:50 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Vipre not catching viruses?****
>
> ** **
>
> Do you point that remote PC to your internal main console server, or
> something like updates.sunbeltsoftware.com? ****
>
>
>
> >>> "David Mazzaccaro" <[email protected]> 12/15/2011
> 4:31 PM >>>****
>
> We have remote sites w/ no “server” – just a designated PC that acts as
> the local update server for that office.****
>
> ** **
>
> ** **
>
> *From:* Tom Miller [mailto:[email protected] <[email protected]>]
> *Sent:* Thursday, December 15, 2011 4:18 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Vipre not catching viruses?****
>
> ** **
>
> If you have remote sites with no server, what do you point to as your
> update server?  internal or a GFI server?
>
> >>> John Leto <[email protected]> 12/15/2011 3:29 PM >>>****
>
> Well that's not too bad. I upgraded about 500 PC's and 80 servers via the
> console from version 3 to version 5 without much issue at all. I tested a
> few machines first and then a few days later upgraded about 5-10 machines
> at a time. I also use a full SQL DB not express nor Vipres DB.****
>
> ** **
>
> *From:* Tom Miller [mailto:[email protected] <[email protected]>]
> *Sent:* Thursday, December 15, 2011 2:22 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Vipre not catching viruses?****
>
> ** **
>
> 900 or so.
>
> >>> John Leto <[email protected]> 12/15/2011 12:15 PM >>>****
>
> How many PC's are you or did you upgrade?****
>
> ** **
>
> *From:* Tom Miller [mailto:[email protected]]
> *Sent:* Thursday, December 15, 2011 10:46 AM
> *To:* NT System Admin Issues
> *Subject:* RE: Vipre not catching viruses?****
>
> ** **
>
> I'm sure I will end up calling them.  It's always the same:  they look at
> my config, it's correct, yet we have too many PCs that either fail to
> upgrade or don't fully upgrade, leaving the PCs in an unprotected state.
> ****
>
>  ****
>
> It's not PC-specific, just an issue I've seen on recent Vipre upgrades.***
> *
>
>  ****
>
> Part of it might be the smaller MSI, but that's an issue where you have
> your console server at HQ and your remote PCs are at remote locations.  I
> wish there were a mechanism where I could run and install *with* current
> updates from a USB, for example.****
>
>  ****
>
> I really like Vipre but major rev upgrades are a pain.
>
> >>> Kim Longenbaugh <[email protected]> 12/14/2011 9:28 AM >>>****
>
> Vipre has the tools to do agent installs, either from a fresh start or for
> upgrades.  If it’s not working right, why not call their support as soon as
> the problem occurs.  Our experience has been that their support bends over
> backwards to resolve the issues.****
>
> Another way to look at it is, if the same PCs that had a problem with a
> previous upgrade had it again, maybe it’s not Vipre, maybe it’s a problem
> with the PCs****
>
> ** **
>
> *From:* Tom Miller [mailto:[email protected]]
> *Sent:* Tuesday, December 13, 2011 9:39 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Vipre not catching viruses?****
>
> ** **
>
> Yes, and I might be calling.  I think these are PCs that had a problem
> with the upgrade from 4 to 5.  I see it every time:  agent uninstalls as
> part of the update, but for some reason a small percentage never finish.
> Hence I dread major Vipre releases.  ****
>
>  ****
>
> I have a script that I push via GPO to force an install, so I better get
> that updated.****
>
>  ****
>
> Thanks and at least it's just me.
>
> >>> Sean Rector <[email protected]> 12/13/2011 4:03 PM >>>****
>
> I’m on that version and having no problems whatsoever, including with
> workstations getting updated to it.****
>
> Do you have a call in to GFI’s support line?****
>
> ** **
>
> Sean Rector, MCSE****
>
> ** **
>
> *From:* Tom Miller [mailto:[email protected]]
> *Sent:* Tuesday, December 13, 2011 2:29 PM
> *To:* NT System Admin Issues
> *Subject:* Vipre not catching viruses?****
>
> ** **
>
> Hi Folks,****
>
>  ****
>
> For you Vipre users, any of you having issues over the last few days with
> Vipre not catching viruses?  We've had at least a dozen PCs we had to
> re-image over the last week.  The vipre console indicates the agent is shut
> down, and it won't start.****
>
>  ****
>
> This wasn't a problem for us until we went to agent 5.0.4464, and as
> usual, a bunch of PC were left without protection because the install
> removed the old product, never installed the new product.  Just wondering
> if this version is problematic.****
>
>  ****
>
> Tom****
>
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