Forticlient is initially installed via a script like Vipre.  Agent updates and 
def updates are handled differently.  Updates are pulled from the FortiManager 
appliance as I previously described.  Forticlient is great for remote users 
since all I need do is open 443 on the firewall to the appliance.  
 
I'm not having any issue with PCs in AD.  These are a number of PCs in 
stand-alone workgroups at locations I don't manage (we have staff at locations 
that contract to us), so I don't have control over the security settings on 
those networks, so if ports are blocked, that's out of my control.  Some are at 
locations I manage, but they are over a VPN and there might be something with 
the tunnels I have to consider.  
 
I don't consider Forticlient better that Vipre, just different, as it allows me 
to control content policies to mirror those on my firewalls.  But, I have 200 
or so Forticlient installations and they work fine.  No upgrade issues, but the 
mechanism is different.  And I'm tired of having this issue each time I major 
agent rev updates are out.  
 
Still working with support, so we'll see what happens.  
 
Tom Miller
Engineer, Information Technology
Hampton-Newport News Community Services Board
757-788-0528 

>>> Kurt Buff <[email protected]> 12/18/2011 12:31 PM >>>
On Sat, Dec 17, 2011 at 15:48, Tom Miller <[email protected]> wrote:
> In terms of the update mechanism for PCs in work groups (we have 50 or so at
> various locations), Vipre support instructs that the local admin,password,
> and machine name be specified in a central console.  I don't recall doing
> this when I had SAV, and it's a pain.  I did that - still no updates.

I created a service account, called _vipre, and put it in an AD group
called workstationAdmins. I then pushed that group to the
workstations' local Administrators' groups with an additive GPO. Took
about 10 minutes.

> Support told me you need to be able to map a drive to \\pcname\c$, which
> internally is fine with credentials, but via VPN or just remote user at
> locations we don't manage, I don't see how this would work.  Is this working
> for you other Vipre users with stand alone PCs at remote locations?  I must
> be missing something.

Yes, it does sound like you're missing something - control over your
environment. You have responsibility with no authority. You must gain
authority, or shed responsibility.

> I  use managed Forticlient A/V suite for most of our laptops, and I know I
> don't have to configure any of this.  For Forticlient, the agent just
> communicates via port 80/443 to the FortiManager appliance, and the upgrades
> run without issue.  These are all remote PCs at sites we don't manage.  I'm
> about to just put Forticlient on these other PCs and be done with it and
> just use Vipre for LAN/WAN sites.

How is the Forticlient software installed on those machines? VIPRE
communicates over ports 18082 and 18086 by default, and is installed
in any of a number of ways. You can do a push deployment from the
server using the console, which requires an administrator-level
password in common across the machines you manage, or you can use the
server console to produce a standalone package with the policy
settings you've configured, which can then be installed manually or
via a script or via group policy in Active Directory.

Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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