I'd also add that you need to work with your organization's legal counsel to 
determine how long you should be retaining data. There is significant liability 
opportunity in either direction for not getting this right.

That aside, this seems like a process problem not a technical problem. Throwing 
more tools, complexity, layers, etc., isn't likely to really prevent a future 
mishap so much as implementing a process that ensures that all the correct data 
is being backed up at the correct times and successfully.

Thanks,
Brian Desmond
[email protected]

w - 312.625.1438 | c   - 312.731.3132

From: Andrew S. Baker [mailto:[email protected]]
Sent: Tuesday, January 17, 2012 5:04 PM
To: NT System Admin Issues
Subject: Re: Some Backup Advice Needed

Frankly, while it is good to have as many backups as possible for a given 
scenario, having to manage 4+ backup applications seems like a lot of overhead.

I'd argue that with too many ways to backup, it is easy to miss the fact that 
something is not being backed up at all.

What you might want to consider, rather than looking for a tool, is to identify 
the types of backups you want to have for different classes of systems, and the 
associated retention for those systems.

Then, once you have that all mapped out so that it covers that potential 
failure points that the business needs to address, then you should look at 
which combination of tools and products will cover your bases for you.

UltraBac and Microsoft DPM are very good products that might actually address 
some aspect of your strategy, but I'd start with an complete outline of the 
desired strategy which addresses known/anticipated problems, then go from there.
ASB

http://XeeMe.com/AndrewBaker

Harnessing the Advantages of Technology for the SMB market...



On Tue, Jan 17, 2012 at 4:02 PM, James Kerr 
<[email protected]<mailto:[email protected]>> wrote:
The data loss occurred in a VM. The first problem occurred when the VM was 
reverted back to a much earlier (human error). The second problem was that the 
VM was not being backed up at all. We are not sure if it was ever working from 
the get go or if backup exec just decided not to back it up anymore, our 
backups only go back 1 month at the moment but we are going to start adding 
monthly backups also. The other issue is not having a scheduled time in which 
to check our backups in detail to determine if they are backing up everything 
they are expected to backup and being overwhelmed with work and not taking the 
time to do so. We need to come up with a procedure for making sure things are 
getting backed up, an ability to test our backups with restores on a recurring 
basis. We also need to reach out to management about the volume of work and 
their expectations from our IT team.

I would also like to add additional layers to our backup stratagy to try to 
mitigate a problem in one layer caused by either computer or human error so we 
have other options available to us in case something like this happens again in 
the future.
On Tue, Jan 17, 2012 at 3:21 PM, Andrew S. Baker 
<[email protected]<mailto:[email protected]>> wrote:
The question I would have before looking at what to add/replace, is "What 
failed in the current backup process, and why?"

This is the best (or, at least, the preferred) starting point for determining 
what new/better solution to implement and what old solution to augment or 
retire.
ASB

http://XeeMe.com/AndrewBaker

Harnessing the Advantages of Technology for the SMB market...



On Tue, Jan 17, 2012 at 3:17 PM, James Kerr 
<[email protected]<mailto:[email protected]>> wrote:
Hello all,

In light of a recent issue in which we had some data loss at %dayjob% and a 
very expensive and ongoing recovery effort, I need to add more layers to our DR 
policies and procedures going forward. Due the data loss and its affect, I will 
have more backing ($) to get something more robust implemented. Currently we 
backup everything to tape with Backup Exec and we backup some data to disk 
based storage on a storage server for added redundancy and speedy file 
restores. We backup our SQL databases by having SQL's backup function create 
backup files to a folder and those files are backed up to tape also.

I would like to add online backup to the mix as well and I was wondering what 
peoples thoughts and recommendations were on that keeping in mind that our data 
contains personal health information so it needs to be HIPAA compliant.

We currently use SyncBack Pro to copy data from a remote office to a server at 
our main office where it is backed up to tape. I would like something a little 
more enterprise and idealy something that synchronizes real time. We used to 
use Replication Exec for this but it is no longer available and hasn't been for 
some time.

I was also thinking about image based backups. Some of the functions of 
Ultrabac look enticing. Anybody using that?

We are backing up files, SQL databases, Hyper-v VMs and an Exchange server. I 
was also thinking about proceedures where by we check at a regularly scheduled 
intervals to make sure our backups are actually backing up correctly other then 
recieving an email saying it was successful. We currently do this but it's on 
an adhoc basis, when we have time sort of thing. We also need the ability to 
actually test our backups from time to time and an environment with which to do 
this and I would love to hear some feedback regarding this, well all of this. 
It's been a trying couple of weeks and the last 6 months or so have been very 
hectic which is partially resonsible for the loss we have experienced. I really 
appreciate anyone who chimes in with some thoughts, or criticisms for that 
matter.

James



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