It certainly isn't limited to EMC. The FUD that storage vendors will
throw around can be quite comical at times.

On 2/8/12, Paul Hutchings <[email protected]> wrote:
> I can't think of too many sectors that seem to have such a mix of lies,
> damned lies, and statistics as the storage industry.
>
> From: Maglinger, Paul [mailto:[email protected]]
> Sent: 08 February 2012 14:43
> To: NT System Admin Issues
> Subject: RE: EMC limitations?
>
> We're still going through a storage upgrade migration.  The things that
> frustrated me the most were:
>
> -          Each company uses metrics on their spec pages that most favorably
> portray their product.  It takes time and effort to sort through the bull
> and get down to the facts.
>
> -          It's difficult as heck (especially from EMC, not quite so much
> with NetApp) to get an evaluation unit so you can run your own benchmarks.
>
> -          When you're running a mixed environment of Windows and UNIX, each
> company will tell you it will work but you'll always be surprised
> (especially when you can't get an evaluation unit).
> Incidentally, EMC lost a sale to us because they wouldn't provide an eval.
>
> -Paul
>
> From: Sean Martin
> [mailto:[email protected]]<mailto:[mailto:[email protected]]>
> Sent: Wednesday, February 08, 2012 12:30 AM
> To: NT System Admin Issues
> Subject: Re: EMC limitations?
>
> I certainly didn't mean to offend you nor do I blame you for being
> frustrated. It's just that companies aren't going to list their lack of
> functionality for all to see. What you're running into is not necessarily an
> issue, but rather a limitation. Now a good reseller would have done a better
> job of trying to identify your requirements and then used those to pitch a
> higher-end solution (if justified).
>
> I'm assuming Lyris won't allow attachments so I'm forwarding the template to
> those that expressed interest individually.
>
> - Sean
> On Tue, Feb 7, 2012 at 9:08 PM, Kurt Buff
> <[email protected]<mailto:[email protected]>> wrote:
> On Tue, Feb 7, 2012 at 18:10, Sean Martin
> <[email protected]<mailto:[email protected]>> wrote:
>> Well this is one of those scenarios where I think the customer needs
>> to take responsibility. A good practice to get into is the creation of
>> technical
>> requirement matrices and business requirement matrices. It helps you put
>> on paper what capabilities you need in a solution and gives the vendor a
>> uniform method of informing you of the strengths and weaknesses of their
>> platform. We typically tier our requirements into 3 categories that allows
>> us to
>> weigh the importance of features. For example, a tier 1 requirement might
>> be
>> that the solution support fiber channel or iscsi where a tier 2 or 3
>> requirement
>> might be support for sub-lun tiering or a 64bit OS to leverage larger
>> cache.
> This is EMC for crying out loud - arguably the leader in the field,
> and it's a software issue. We're not talking about going with lesser
> hardware, which can steeply influence the costs. As well, I was given
> to understand that this is a relatively new line for them. They have
> the software in hand, and my 4 year old Lefthands don't have this
> limitation. I do place this 99% on them (split in some fashion between
> EMC and the reseller). I'll hand the 1% to my manager, who had used
> them before, doesn't like the Lefthands, and trusted the reseller rep
> he's worked with at his prior company. I was given no say in the
> matter - I suggested another LH unit.
>
>> It may be too little too late but I'd be happy to share the template we
>> used for our last storage purchase.
> That might actually be a nice thing - we might not technically outgrow
> the unit, as it can stack a huge number of disks, but I don't see us
> doing a whole lot more with it, given that limitation, and the other
> that raised my dander.
>
>> - Sean
>>
>> On Feb 7, 2012, at 4:29 PM, Kurt Buff
>> <[email protected]<mailto:[email protected]>> wrote:
>>
>>> If true, it would have been nice of them to disclose that before
>>> purchase, methinks...
>>>
>>> Kurt
>>>
>>> On Tue, Feb 7, 2012 at 17:04, Sean Martin
>>> <[email protected]<mailto:[email protected]>> wrote:
>>>> I believe the next versions of VNX (5700, 7500, etc) support SCSI 3
>>>> protocol which would not have that limitation. I believe this was a
>>>> limitation that was purposely introduced into the VNXe because EMC is
>>>> marketing it as an entry level "all-in-one" storage solution. They
>>>> need reasons for customers to scale up to the more expensive
>>>> platforms. I believe even the older CX, CX3 and CX4 models supported
>>>> SCSI 3.
>>>>
>>>> - Sean
>>>>
>>>> On 2/7/12, Mathew Shember
>>>> <[email protected]<mailto:[email protected]>> wrote:
>>>>> I have not used an  EMC in a while but that does sound familiar.
>>>>>
>>>>> I did find one of their sheets that does say the size is limited to
>>>>> that.
>>>>>
>>>>> http://www.emc.com/collateral/hardware/specification-sheet/h8515-vnxe-ss.pdf
>>>>>
>>>>> Thanks,
>>>>> Mathew
>>>>>
>>>>>
>>>>> -----Original Message-----
>>>>> From: Kurt Buff
>>>>> [mailto:[email protected]<mailto:[email protected]>]
>>>>> Sent: Tuesday, February 07, 2012 4:22 PM
>>>>> To: NT System Admin Issues
>>>>> Subject: EMC limitations?
>>>>>
>>>>> I've got a new-ish (January) EMC VNXe 3100, and have run into a
>>>>> troubling
>>>>> limitation - in use as an iSCSI device, it doesn't support LUNs larger
>>>>> than
>>>>> 1.99tb. According to a post by EMC staff on their community forum, it's
>>>>> doe
>>>>> to the implementation of the SCSI II protocol.
>>>>>
>>>>> I don't know if this limitations affects its use as a NAS, but that's
>>>>> disturbing. My Lefthand units support larger LUNs with no problem.
>>>>> And, otherwise, it's performed just fine - no problems at all.
>>>>>
>>>>> Does anyone out there now if other EMC products have this limitation?
>>>>>
>>>>> Kurt
>>>>>
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