Well, in an academic environment, we have 35,000 students per semester using about 2,000 resources (computers in labs) and about 6 people per shift to "help" them. They need access and we need automation/self-service wherever there is opportunity.
-----Original Message----- From: Kurt Buff [mailto:[email protected]] Sent: Thursday, February 16, 2012 2:37 PM To: NT System Admin Issues Subject: Re: Self-Service Account Unlock So, I have some questions regarding this: What is the rush on the part of the end user to have this done? They can't wait 5 or 10 minutes for the unlock to happen automagically? How often do account lockouts happen that this is something worth spending time and money on a solution? Frankly, with my user base of about 250 staff, I consider it unusual to get as many as three requests in a month for account unlocks. Kurt On Thu, Feb 16, 2012 at 10:44, Sean Rector <[email protected]> wrote: > I’ve been looking through the multitude of options, but they all seem > to be web-portal-based. Is there one that puts the Unlock option on > the Logon Screen? > > > > My point is – what’s the use of a web-portal version when they can’t > log on to their machine? A kiosk-type user account doesn’t seem the > safest route to go. > > > > Sean Rector, MCSE > > > > Information Technology Manager > Virginia Opera Association > > E-Mail: [email protected] > Phone: (757) 213-4548 (direct line) {+} > > Tickets and Subscriptions On Sale Now! > Orphée | The Mikado > Visit us online at www.VaOpera.org or call 1-866-OPERA-VA > > Experience the Beauty, Power & Passion of Virginia Opera. > > ________________________________ > > This e-mail and any attached files are confidential and intended > solely for the intended recipient(s). Unless otherwise specified, > persons unnamed as recipients may not read, distribute, copy or alter > this e-mail. Any views or opinions expressed in this e-mail belong to > the author and may not necessarily represent those of Virginia Opera. > Although precautions have been taken to ensure no viruses are present, > Virginia Opera cannot accept responsibility for any loss or damage > that may arise from the use of this e-mail or attachments. > > {*} > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
