I’d love to hear from the InfoSec peeps on this too – I currently have the 
lockout set at 30 minutes.  I’m seriously considering dropping it down to 5.

 

Sean Rector, MCSE

 

From: Harry Singh [mailto:[email protected]] 
Sent: Thursday, February 16, 2012 8:16 PM
To: NT System Admin Issues
Subject: Re: Self-Service Account Unlock

 

500+ users here and am a big fan of account lockout durations of less than 5 
minutes. Our annual security assessment advisor didn't like that very much, for 
reasons i'm still attempting to figure out. I've read several pieces of 
documentation suggesting keeping the lockout duration to even about 1 minute 
would be secure, but I'm far from an info sec expert. I'm eager to hear from 
the folks on this list who disagree with the lockout duration being set to 
anything higher than 5 minutes (for arguments sake).

 

Harry.

 

On Thu, Feb 16, 2012 at 7:22 PM, Kurt Buff <[email protected]> wrote:

Well, since you're that understaffed, I'd personally set the timeout
to 5 minutes, and let the students deal with it. I say that wearing my
BOFH hat, but I don't think that it's all that unreasonable.


On Thu, Feb 16, 2012 at 14:50, Blackman, Woody <[email protected]> wrote:
> Well, in an academic environment, we have 35,000 students per semester using 
> about 2,000 resources (computers in labs) and about 6 people per shift to 
> "help" them.  They need access and we need automation/self-service wherever 
> there is opportunity.
>
> -----Original Message-----
> From: Kurt Buff [mailto:[email protected]]

> Sent: Thursday, February 16, 2012 2:37 PM
> To: NT System Admin Issues

> Subject: Re: Self-Service Account Unlock
>
> So, I have some questions regarding this:
>
> What is the rush on the part of the end user to have this done? They can't 
> wait 5 or 10 minutes for the unlock to happen automagically?
>
> How often do account lockouts happen that this is something worth spending 
> time and money on a solution?
>
> Frankly, with my user base of about 250 staff, I consider it unusual to get 
> as many as three requests in a month for account unlocks.
>
> Kurt
>
> On Thu, Feb 16, 2012 at 10:44, Sean Rector <[email protected]> wrote:

>> I’ve been looking through the multitude of options, but they all seem
>> to be web-portal-based.  Is there one that puts the Unlock option on
>> the Logon Screen?
>>
>>
>>
>> My point is – what’s the use of a web-portal version when they can’t
>> log on to their machine?  A kiosk-type user account doesn’t seem the
>> safest route to go.
>>
>>
>>
>> Sean Rector, MCSE
>>
>>
>>
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>> Virginia Opera Association
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