Well, since you're that understaffed, I'd personally set the timeout to 5 minutes, and let the students deal with it. I say that wearing my BOFH hat, but I don't think that it's all that unreasonable.
On Thu, Feb 16, 2012 at 14:50, Blackman, Woody <[email protected]> wrote: > Well, in an academic environment, we have 35,000 students per semester using > about 2,000 resources (computers in labs) and about 6 people per shift to > "help" them. They need access and we need automation/self-service wherever > there is opportunity. > > -----Original Message----- > From: Kurt Buff [mailto:[email protected]] > Sent: Thursday, February 16, 2012 2:37 PM > To: NT System Admin Issues > Subject: Re: Self-Service Account Unlock > > So, I have some questions regarding this: > > What is the rush on the part of the end user to have this done? They can't > wait 5 or 10 minutes for the unlock to happen automagically? > > How often do account lockouts happen that this is something worth spending > time and money on a solution? > > Frankly, with my user base of about 250 staff, I consider it unusual to get > as many as three requests in a month for account unlocks. > > Kurt > > On Thu, Feb 16, 2012 at 10:44, Sean Rector <[email protected]> wrote: >> I’ve been looking through the multitude of options, but they all seem >> to be web-portal-based. Is there one that puts the Unlock option on >> the Logon Screen? >> >> >> >> My point is – what’s the use of a web-portal version when they can’t >> log on to their machine? A kiosk-type user account doesn’t seem the >> safest route to go. >> >> >> >> Sean Rector, MCSE >> >> >> >> Information Technology Manager >> Virginia Opera Association >> >> E-Mail: [email protected] >> Phone: (757) 213-4548 (direct line) {+} >> >> Tickets and Subscriptions On Sale Now! >> Orphée | The Mikado >> Visit us online at www.VaOpera.org or call 1-866-OPERA-VA >> >> Experience the Beauty, Power & Passion of Virginia Opera. >> >> ________________________________ >> >> This e-mail and any attached files are confidential and intended >> solely for the intended recipient(s). Unless otherwise specified, >> persons unnamed as recipients may not read, distribute, copy or alter >> this e-mail. Any views or opinions expressed in this e-mail belong to >> the author and may not necessarily represent those of Virginia Opera. >> Although precautions have been taken to ensure no viruses are present, >> Virginia Opera cannot accept responsibility for any loss or damage >> that may arise from the use of this e-mail or attachments. >> >> {*} >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ >> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
