It's not clear to me why they have to run Outlook as administrator. Could you 
explain that?

-----Original Message-----
From: Kurt Buff [mailto:[email protected]] 
Sent: Tuesday, February 21, 2012 12:33 PM
To: NT System Admin Issues
Subject: Re: Win7 and Outlook 2010

More "in general" - I'm sure there are other non-MSFT apps that call Outlook to 
send emails, and was wondering if others had run into this problem, and how 
they solved it.

OTOH, if you have specific knowledge, that would be a big bonus - but I really 
don't expect it. Epicor products aren't that widely used, I'll bet

Kurt



On Tue, Feb 21, 2012 at 09:00, Michael B. Smith <[email protected]> wrote:
> Are you asking "in general" or specifically about the "ancient CRM client"?
>
> -----Original Message-----
> From: Kurt Buff [mailto:[email protected]]
> Sent: Tuesday, February 21, 2012 11:53 AM
> To: NT System Admin Issues
> Subject: Win7 and Outlook 2010
>
> All,
>
> Staff (through my minions) are reporting an issue with Win7 and Outlook 2010.
>
> We use an ancient CRM client (Epicor's Clientele 7.3.6, for those keeping 
> score) from which they send emails - this has required that we run Outlook 
> 2010 as administrator.
>
> Once we do that, however, staff can no longer drag and drop file attachments 
> onto an email, which is frustrating for them - telling them to use the menu 
> to insert the file isn't cutting it, though it does work..
>
> All staff have administrator privileges on their workstations - despite my 
> best efforts, we haven't yet gotten to the point of making folks users - I 
> don't have the bandwidth to profile our apps, and my minions aren't up to 
> speed on this kind of thing.
>
> I'm thinking that the best approach is to update settings for the CRM client 
> so that we don't have to run Outlook as administrator.
>
> Has anyone run into similar issues, and have some words of experience on this?
>
> Kurt
>
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