That might have helped, but I took the more direct apporach, and gave read/write permissions to the CRM's install directory under c:\Program Files (x86).
Kurt On Tue, Feb 21, 2012 at 14:03, James Hill <[email protected]> wrote: > Definitely need more information but I'll take a wild guess and suggest it > may be something that ClickYes Pro or Redemption can help with? > > http://www.contextmagic.com/ > > http://www.dimastr.com/redemption/home.htm > > > -----Original Message----- > From: Michael B. Smith [mailto:[email protected]] > Sent: Wednesday, 22 February 2012 5:38 AM > To: NT System Admin Issues > Subject: RE: Win7 and Outlook 2010 > > It's not clear to me why they have to run Outlook as administrator. Could > you explain that? > > -----Original Message----- > From: Kurt Buff [mailto:[email protected]] > Sent: Tuesday, February 21, 2012 12:33 PM > To: NT System Admin Issues > Subject: Re: Win7 and Outlook 2010 > > More "in general" - I'm sure there are other non-MSFT apps that call > Outlook to send emails, and was wondering if others had run into this > problem, and how they solved it. > > OTOH, if you have specific knowledge, that would be a big bonus - but I > really don't expect it. Epicor products aren't that widely used, I'll bet > > Kurt > > > > On Tue, Feb 21, 2012 at 09:00, Michael B. Smith <[email protected]> > wrote: > > Are you asking "in general" or specifically about the "ancient CRM > client"? > > > > -----Original Message----- > > From: Kurt Buff [mailto:[email protected]] > > Sent: Tuesday, February 21, 2012 11:53 AM > > To: NT System Admin Issues > > Subject: Win7 and Outlook 2010 > > > > All, > > > > Staff (through my minions) are reporting an issue with Win7 and Outlook > 2010. > > > > We use an ancient CRM client (Epicor's Clientele 7.3.6, for those > keeping score) from which they send emails - this has required that we run > Outlook 2010 as administrator. > > > > Once we do that, however, staff can no longer drag and drop file > attachments onto an email, which is frustrating for them - telling them to > use the menu to insert the file isn't cutting it, though it does work.. > > > > All staff have administrator privileges on their workstations - despite > my best efforts, we haven't yet gotten to the point of making folks users - > I don't have the bandwidth to profile our apps, and my minions aren't up to > speed on this kind of thing. > > > > I'm thinking that the best approach is to update settings for the CRM > client so that we don't have to run Outlook as administrator. > > > > Has anyone run into similar issues, and have some words of experience on > this? > > > > Kurt > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to [email protected] > > with the body: unsubscribe ntsysadmin > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to [email protected] > > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ < > http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ < > http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
