Honestly, from what I have seen and I am no printer expert; there are no good printers anymore...
On Jan 29, 2008 8:25 PM, Ben Scott <[EMAIL PROTECTED]> wrote: > Howdy list, > > So, after some truly abysmal tech support experiences with HP this > month, I've decided it's time to look at other printer brands. I've > been buying HP's almost exclusively for over a decade, so I'm starting > from scratch. There are so many brands that even a product field > survey is non-trivial: Dell, Samsung, Canon, Epson, IBM/Lexmark, > Xerox, Ricoh, Sharp, Toshiba, Panasonic, just to name a few. > Recommendations? Opinions? Horror stories? > > Relatively small company, roughly 75 workstations. Mostly > monochrome laser printers serving workgroups of 5-10 people. Typical > volume might be 1K-3K pages/month. A couple color laser printers > serving supersets of same. > > A few bigwigs have color inkjets in their office, because of course > they're too important to have to walk out to the printer in the hall, > but they also don't want to clutter up their fancy mahogany office > furniture with a larger laser printer that might actually work. For > example, the Director of HR. Since she works with personal/private > stuff, she wanted one of those print/scan/copy/fax jobs (reasonable, I > guess). The supposedly high-end HP inkjet we bought has been a > disaster, which is why I'm here. > > Almost every printer we have is network-attached (easier to manage, > they roam with the user profile if hardware is changed, enables the > frequent requests to share printers). As I recall from some > experience a few years ago, that seems to be a common failing with > many brands. Even if they have a network jack, functionality/features > are severely reduced over the network. > > One thing I really dislike is printers which require special > software installation to the tune of hundreds of megabytes, a few > startup programs, a dozen desktop icons, and their own support, > update, and maintenance hassles. Windows has APIs for printing and > scanning; if we stick to those, support and training are so much > easier. > > Thoughts? > > -- Ben > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
