I still like HP cause it's easy to find local service and you can get parts and toner pretty much anywhere.
As for AIO and Ink Jets, I think they are all crap in the workplace. People overuse them way too much. I would get a small personal laser jet and a cheap fax. Then when they break, you toss them and buy new ones. From: Don Ely [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 29, 2008 8:52 PM To: NT System Admin Issues Subject: Re: Printer brand recommendations Honestly, from what I have seen and I am no printer expert; there are no good printers anymore... On Jan 29, 2008 8:25 PM, Ben Scott <[EMAIL PROTECTED]> wrote: Howdy list, So, after some truly abysmal tech support experiences with HP this month, I've decided it's time to look at other printer brands. I've been buying HP's almost exclusively for over a decade, so I'm starting from scratch. There are so many brands that even a product field survey is non-trivial: Dell, Samsung, Canon, Epson, IBM/Lexmark, Xerox, Ricoh, Sharp, Toshiba, Panasonic, just to name a few. Recommendations? Opinions? Horror stories? Relatively small company, roughly 75 workstations. Mostly monochrome laser printers serving workgroups of 5-10 people. Typical volume might be 1K-3K pages/month. A couple color laser printers serving supersets of same. A few bigwigs have color inkjets in their office, because of course they're too important to have to walk out to the printer in the hall, but they also don't want to clutter up their fancy mahogany office furniture with a larger laser printer that might actually work. For example, the Director of HR. Since she works with personal/private stuff, she wanted one of those print/scan/copy/fax jobs (reasonable, I guess). The supposedly high-end HP inkjet we bought has been a disaster, which is why I'm here. Almost every printer we have is network-attached (easier to manage, they roam with the user profile if hardware is changed, enables the frequent requests to share printers). As I recall from some experience a few years ago, that seems to be a common failing with many brands. Even if they have a network jack, functionality/features are severely reduced over the network. One thing I really dislike is printers which require special software installation to the tune of hundreds of megabytes, a few startup programs, a dozen desktop icons, and their own support, update, and maintenance hassles. Windows has APIs for printing and scanning; if we stick to those, support and training are so much easier. Thoughts? -- Ben ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
