A very large enterprise customer I am doing some work for also has Juniper 
SSL-VPN stuff.  "something" has happened recently to make using the VPN stuff 
worthless.  They now have me going thru some web SSL-VPN software and I can 
actually work now.  They said something has caused their Juniper stuff to peg 
at 99% and they haven't figured it out.  All this has happened in the last 2 to 
3 weeks.


Carl Webster
Consultant and Citrix Technology Professional
http://www.CarlWebster.com<http://www.carlwebster.com/>

From: Richard McClary [mailto:[email protected]]
Subject: SSL-VPN issues since May Patch Tuesday?

Greetings!

We have four "work from home" users who connect to our applications through an 
SSL-VPN.  After well over a year of successful operation, things have broken 
the past couple of weeks...

The devices are all Juniper SA- series SSL-VPN, and users load and run the 
"Network Connect" resource.  (This makes the remote user's desktop to be 
treated as if it is a part of our LAN.)

We have two hardware versions - SA-2000 in Illinois and SA-4500 in New York.

We have two firmware versions - 6.4 in NYC and on one unit in IL; 7.1 on one 
unit in IL.

The users are in 4 geographic areas - Pittsburgh, PA; Chicago, IL; St. Louis, 
MO; and central Iowa.

Our users connect, load their applications, and begin working as usual (albeit 
recently the initial access to the web page login has been timing out).  Then 
frequently, after 5-10 minutes of work, the connection to their server for 
applications (that is, the VoIP controller for their local telephone client; 
connection to the databases for their local medical records application, etc) 
will break.

This is regardless of logging into the IL-6.4 appliance, the IL-7.1 appliance, 
or the NYC-6.4 appliance.

Juniper has been collecting logs from both the SSL-VPN devices and the user's 
client logs, and they are finding nothing conclusive.  Furthermore, when a 
"disconnected" client runs a tracert job to the VoIP or database service, the 
first hop is to the SSL-VPN, then on to the destination server.  Yet their 
connection in the application breaks.

The only thing we can figure which has changed the past couple of weeks is MS 
patching or perhaps GFI VIPRE definitions.  (If VIPRE were breaking things, 
then our admins should be getting notices about that, and they are not.)

So, has anybody (else) heard reports of SSL-VPN functions not working 
consistently after the recent set of MS patches (from May, 2012)?

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to [email protected]
with the body: unsubscribe ntsysadmin

Reply via email to