Code upgrade possibly? If the web SSL VPN software is Java based, I
would look at that also, 

 

Z

 

Edward Ziots

CISSP, Security +, Network +

Security Engineer

Lifespan Organization

[email protected]

 

From: Webster [mailto:[email protected]] 
Sent: Thursday, May 24, 2012 10:00 AM
To: NT System Admin Issues
Subject: RE: SSL-VPN issues since May Patch Tuesday?

 

A very large enterprise customer I am doing some work for also has
Juniper SSL-VPN stuff.  "something" has happened recently to make using
the VPN stuff worthless.  They now have me going thru some web SSL-VPN
software and I can actually work now.  They said something has caused
their Juniper stuff to peg at 99% and they haven't figured it out.  All
this has happened in the last 2 to 3 weeks.

 

 

Carl Webster

Consultant and Citrix Technology Professional

http://www.CarlWebster.com <http://www.carlwebster.com/> 

 

From: Richard McClary [mailto:[email protected]] 
Subject: SSL-VPN issues since May Patch Tuesday?

 

Greetings!

 

We have four "work from home" users who connect to our applications
through an SSL-VPN.  After well over a year of successful operation,
things have broken the past couple of weeks...

 

The devices are all Juniper SA- series SSL-VPN, and users load and run
the "Network Connect" resource.  (This makes the remote user's desktop
to be treated as if it is a part of our LAN.)

 

We have two hardware versions - SA-2000 in Illinois and SA-4500 in New
York.

 

We have two firmware versions - 6.4 in NYC and on one unit in IL; 7.1 on
one unit in IL.

 

The users are in 4 geographic areas - Pittsburgh, PA; Chicago, IL; St.
Louis, MO; and central Iowa.

 

Our users connect, load their applications, and begin working as usual
(albeit recently the initial access to the web page login has been
timing out).  Then frequently, after 5-10 minutes of work, the
connection to their server for applications (that is, the VoIP
controller for their local telephone client; connection to the databases
for their local medical records application, etc) will break.

 

This is regardless of logging into the IL-6.4 appliance, the IL-7.1
appliance, or the NYC-6.4 appliance.

 

Juniper has been collecting logs from both the SSL-VPN devices and the
user's client logs, and they are finding nothing conclusive.
Furthermore, when a "disconnected" client runs a tracert job to the VoIP
or database service, the first hop is to the SSL-VPN, then on to the
destination server.  Yet their connection in the application breaks.

 

The only thing we can figure which has changed the past couple of weeks
is MS patching or perhaps GFI VIPRE definitions.  (If VIPRE were
breaking things, then our admins should be getting notices about that,
and they are not.)

 

So, has anybody (else) heard reports of SSL-VPN functions not working
consistently after the recent set of MS patches (from May, 2012)?

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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