Don't try to use firewall rules to block them; use an actual web filter product?
I know that Barracuda for example has a category for these sorts of tools that 
you can build rules around..

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE

From: [email protected] [mailto:[email protected]]
Sent: Tuesday, August 14, 2012 12:31 PM
To: NT System Admin Issues
Cc: Brad Herbert
Subject: RE: Software like citrix or webex??

Aren't you guys a bundle of f'ing joy.  These are specific to the institution 
that bought them and installed them.  So to pick these up I have to 1. rely on 
my users to tell me when they are being 'helped' over the internet 2. keep 
track of everyone of these 'helping' sites there is in the universe and update 
it on a regular basis....
All I wanted was an alert to tell me when the users are being 'helped' over the 
internet so I can remind them of cooperate policy to have someone from IT on 
the line when 'help' is being given on all workstations, servers, etc.....
Any ideas on how to monitor this kind of traffic without the manual add of a 
million ip's???
Thanks again.
David

From: Jonathan Link 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Posted At: Tuesday, August 14, 2012 12:01 PM
Posted To: [email protected]<mailto:[email protected]>
Conversation: Software like citrix or webex??
Subject: Re: Software like citrix or webex??

Live meeting?
On Tue, Aug 14, 2012 at 11:38 AM, Graeme Carstairs 
<[email protected]<mailto:[email protected]>> wrote:
A few I know off or use

Bomgar
Logmein.com
Team viewer

Graeme


On Tuesday, 14 August 2012, [email protected]<mailto:[email protected]> wrote:
I am building filters on my Firewall to fire alerts with users have outbound 
traffic going to ip's owned by citrix and webex.
This is working 99% effectively with a lot of false positives for website 
browsing that isn't exactly the traffic I want.  No biggie.
Now I want to know of any other major company that does go to my pc, goto 
assist type stuff.
If you know of any please let me know, thanks.
David

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