Thanks, There should be more because I am still apologizing for the way
that came across.  Shouldn't my Ironport URL/Web filter be able to see
that kind of traffic?  

 

From: Kennedy, Jim [mailto:[email protected]] 
Posted At: Tuesday, August 14, 2012 1:37 PM
Posted To: [email protected]
Conversation: Software like citrix or webex??
Subject: RE: Software like citrix or webex??

 

I keep waiting to see if maybe there is more to this conversation and
Lyris just has not delivered them yet.

 

David, with all due respect you over reacted there. The answers you got
are valid answers to the question as you originally posted it.

 

Now that you have given us more info I suggest you leave the firewall
alone and get a web filter. Our M86 for example will let us monitor on a
category (remote assistance) and email me an alert that they are going
to that type of service. I think that is the best and maybe only
manageable way to address your issue.

 

From: Jonathan Link [mailto:[email protected]] 
Sent: Tuesday, August 14, 2012 1:31 PM
To: NT System Admin Issues
Subject: Re: Software like citrix or webex??

 

Yeah, I'm wooshing here, too.

On Tue, Aug 14, 2012 at 12:47 PM, Don Ely <[email protected]> wrote:

Seriously?!?!?!  Did I miss something here?

 

On Tue, Aug 14, 2012 at 9:31 AM, [email protected] <[email protected]>
wrote:

Aren't you guys a bundle of f'ing joy.  These are specific to the
institution that bought them and installed them.  So to pick these up I
have to 1. rely on my users to tell me when they are being 'helped' over
the internet 2. keep track of everyone of these 'helping' sites there is
in the universe and update it on a regular basis....

All I wanted was an alert to tell me when the users are being 'helped'
over the internet so I can remind them of cooperate policy to have
someone from IT on the line when 'help' is being given on all
workstations, servers, etc.....

Any ideas on how to monitor this kind of traffic without the manual add
of a million ip's???

Thanks again.

David

 

From: Jonathan Link [mailto:[email protected]] 
Posted At: Tuesday, August 14, 2012 12:01 PM
Posted To: [email protected]
Conversation: Software like citrix or webex??
Subject: Re: Software like citrix or webex??

 

Live meeting?

On Tue, Aug 14, 2012 at 11:38 AM, Graeme Carstairs
<[email protected]> wrote:

A few I know off or use

 

Bomgar

Logmein.com

Team viewer 

 

Graeme



On Tuesday, 14 August 2012, [email protected] wrote:

I am building filters on my Firewall to fire alerts with users have
outbound traffic going to ip's owned by citrix and webex.

This is working 99% effectively with a lot of false positives for
website browsing that isn't exactly the traffic I want.  No biggie.

Now I want to know of any other major company that does go to my pc,
goto assist type stuff.

If you know of any please let me know, thanks.

David

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