I just checked, and the QuickbooksDB22 service (Description listed as "Quickbooks Database Service" is set for Disabled. The "Logon As" account for that service is .\QBDataServiceUser22... Strange that it's disabled, especially since you said your issues went away after it was running. I might call Intuit and see if that service is supposed to be running. ??
Aside from that, I can't find anything wrong on the service except messages once per day related to the USB backup drive Seagate GoFlex Desk Adapter 3.0. The event log shows "The driver detected a controller error on \device\harddisk2\dr2" nearly every other day at 7am (no idea the significance of 7am since my backups run at Noon and 11pm to that drive). I'm doubting this is related to the slowness issue with Quickbooks however since those errors go back longer than when users started reporting slowness with Quickbooks. I may still run a chkdsk /r on the server anyways... ? J Original Message: ----------------- From: Hank . [email protected] Date: Fri, 31 Aug 2012 10:40:05 -0400 To: [email protected] Subject: Re: Quickbooks getting slower and slower The "enterprise version" is not true client server (thats why you still need to have a share with wide open permissions to the company files) so make sure networking is solid. I had one case where the "database service" didn't start on the server and the users complained about slowness. How big is the company file? On Fri, Aug 31, 2012 at 9:45 AM, [email protected] <[email protected]>wrote: > Have a customer with an SBS2011 server. Server is basically brand new > (good specs). For the last 4 months, no issues. Then over the last 3 > weeks, their Quickbooks (Enterprise 12.0) has been getting slower and > slower when saving invoices and work orders, etc. Initially it would start > taking 2 minutes, or 5 minutes, and now 10 minutes just to save a single > invoice or work order. Prior to 3 weeks ago, everything was fast as can > be. > > Quickbooks support hasn't been too helpful -- they keep pointing at the > server itself, but Task Manager and Resource Monitor don't show any areas > of bottlenecking (CPU, memory, disk, etc.). Users also say it doesn't > matter if only ONE person is in the office, and using Quickbooks, they > still get the slowness problems... So it's not load related either. > > I'm guessing right now there's something corrupt wiht the database maybe or > a problem with Quickbooks, but this is just a wild guess at this time. > > Thoughts? > J > > > -------------------------------------------------------------------- > mail2web.com Enhanced email for the mobile individual based on > Microsoft® > Exchange - http://link.mail2web.com/Personal/EnhancedEmail > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin -------------------------------------------------------------------- mail2web.com Enhanced email for the mobile individual based on Microsoft® Exchange - http://link.mail2web.com/Personal/EnhancedEmail ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
