The "database service" definitely needs to be running. Even though they tout they have an "enterprise version" it really isn't a true database server. So stuff still works but really slow when the "database service" isn't running.
On Fri, Aug 31, 2012 at 11:00 AM, [email protected] <[email protected] > wrote: > I just checked, and the QuickbooksDB22 service (Description listed as > "Quickbooks Database Service" is set for Disabled. The "Logon As" account > for that service is .\QBDataServiceUser22... Strange that it's disabled, > especially since you said your issues went away after it was running. I > might call Intuit and see if that service is supposed to be running. ?? > > Aside from that, I can't find anything wrong on the service except messages > once per day related to the USB backup drive Seagate GoFlex Desk Adapter > 3.0. The event log shows "The driver detected a controller error on > \device\harddisk2\dr2" nearly every other day at 7am (no idea the > significance of 7am since my backups run at Noon and 11pm to that drive). > I'm doubting this is related to the slowness issue with Quickbooks however > since those errors go back longer than when users started reporting > slowness with Quickbooks. I may still run a chkdsk /r on the server > anyways... ? > > > J > > > > Original Message: > ----------------- > From: Hank . [email protected] > Date: Fri, 31 Aug 2012 10:40:05 -0400 > To: [email protected] > Subject: Re: Quickbooks getting slower and slower > > > The "enterprise version" is not true client server (thats why you still > need to have a share with wide open permissions to the company files) so > make sure networking is solid. > > I had one case where the "database service" didn't start on the server and > the users complained about slowness. > > How big is the company file? > > > > > > On Fri, Aug 31, 2012 at 9:45 AM, [email protected] > <[email protected]>wrote: > > > Have a customer with an SBS2011 server. Server is basically brand new > > (good specs). For the last 4 months, no issues. Then over the last 3 > > weeks, their Quickbooks (Enterprise 12.0) has been getting slower and > > slower when saving invoices and work orders, etc. Initially it would > start > > taking 2 minutes, or 5 minutes, and now 10 minutes just to save a single > > invoice or work order. Prior to 3 weeks ago, everything was fast as can > > be. > > > > Quickbooks support hasn't been too helpful -- they keep pointing at the > > server itself, but Task Manager and Resource Monitor don't show any areas > > of bottlenecking (CPU, memory, disk, etc.). Users also say it doesn't > > matter if only ONE person is in the office, and using Quickbooks, they > > still get the slowness problems... So it's not load related either. > > > > I'm guessing right now there's something corrupt wiht the database maybe > or > > a problem with Quickbooks, but this is just a wild guess at this time. > > > > Thoughts? > > J > > > > > > -------------------------------------------------------------------- > > mail2web.com – Enhanced email for the mobile individual based on > > Microsoft® > > Exchange - http://link.mail2web.com/Personal/EnhancedEmail > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to [email protected] > > with the body: unsubscribe ntsysadmin > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > -------------------------------------------------------------------- > mail2web.com – Enhanced email for the mobile individual based on > Microsoft® > Exchange - http://link.mail2web.com/Personal/EnhancedEmail > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
