I kind of look at it like this: Dell: Kind of a scam on the sales side. They show you the best price around, but unless you are a knowledgeable shopper, you are going to end up with a crappy warranty. That actually took me a long time to figure out. Laptops are not easily serviced by a home user, so you better know what you are doing when shopping. But if you do get their super extreme deluxe pro warranty, you will get the best support they have to offer.
Lenovo: Be prepared to pay a premium up front. But know that you will get the absolute best service available. No questions asked. You pay up front or pay in the end. It's all good. -----Original Message----- From: Ben Scott [mailto:[EMAIL PROTECTED] Sent: Sunday, February 24, 2008 11:06 AM To: NT System Admin Issues Subject: Re: Lenovo? On Fri, Feb 22, 2008 at 10:21 PM, Vincent Medina <[EMAIL PROTECTED]> wrote: > I am not arguing this at all. Based on your past messages in this thread, I would have to disagree. Comments like "I can definitely say without a doubt that IBM blows the doors of Dell", and "far as I am concerned Dell support is mediocre at best" seem pretty argumentative to me. > I am saying for the day to day business that I do dealing with mid-size companies > that do not have the "Pay for better service option with Dell" - their out of box > warranties are inferior to IBM/Lenovo. IBM's base warranty price is also significantly higher than Dell. Again: If you want cheap service, Dell is happy to give it to you. Your whole issue with Dell seems to be based on the fact that they gave exactly what was asked for and paid for. -- Ben ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
