On Fri, Mar 7, 2008 at 2:52 PM, Phillip Partipilo <[EMAIL PROTECTED]> wrote: > We've got an old NEC Electra Professional Level 2 system, and one particular > port, whichever extension I assign to that port, it rings like 20 times > before going to voicemail. Every other port goes after 3 or 4 rings.
I'm not familiar with that system, but: Most phone systems implement voice mail in terms of call forwarding. There will be a call forwarding target, which is the extension/port/station/whatever for the voice mail system. There will be a call forwarding mode, which will be "Forward on 'No Answer'" or similar. And there will be a "Number of rings" setting, which controls how many rings that extension will ring before the system forwards the call. Typically, there will be a "System Programming" mode you have to get into in order to configure the call forwarding rules. That will be done from a system telephone set. There's usually some kind of feature code or similar you have to dial to get into System Programming. On some designs, it will also have to be done from a particular extension (typically the first extension port in the system). There may also be a password you need to know. I find a lot of installers never change it from the factory default. Looking up the settings for an extension that works, and comparing that to the problematic extension, can also be useful. I'll second James Kerr's recommendation of the http://www.pbxinfo.com/ forums. It looks like there is a topic group for the NEC Electra you have. -- Ben ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
